Jelmae Rose Masuhay
Dubai
Summary
To obtain a challenging position that will utilize my skills and experience, and also provide me with opportunities for growth and advancement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Relations Executive
Federal Exchange
Dubai
03.2025 - 10.2025
- Managed customer inquiries through email and phone communication.
- Maintained accurate records of customer interactions and transactions.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
Admin/Accounting Clerk
Mega Mykon Builders
05.2024 - 11.2024
- Petty cash management
- Assist HR and Admin works.
- Managed all payroll processing and changes for all employees.
Accounts Receivable Clerk
Skylark Company Inc
05.2021 - 12.2023
- Processed all transactions in a timely manner, completing using QB or Excel.
- Conducted clerical tasks, including data entry, preparing invoices, sending bill reminders, and filing paperwork.
- Petty cash management.
- Managed all cash and check transactions.
- Managed all bank transactions.
Customer Assistant
Supervalue Inc
02.2020 - 08.2020
- Front-end, selling, and RDU proficient.
- Addressed customer service inquiries quickly and accurately.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
- Worked as a team member, performing cashier duties, providing product assistance, and cleaning.
- Elevated customer shopping experience by greeting customers in a warm, friendly manner within the target timeframe.
Administrative Assistant
4K Development Corporation
06.2018 - 12.2019
- Maintained organized filing systems, staff calendars, and pending tasks, sorting incoming items for action and prioritizing important projects.
- Supported staff with clerical tasks for a well-maintained office administration.
- Provided high-level administrative support, adapting proactively to team needs, and aiding efficiency.
OJT
Mindanao Consolidated Cooperative Bank
01.2019 - 04.2019
- Helped staff manage daily assignments.
- Organized and stored hardcopy files.
- Handled client correspondence and internal communication in a professional manner.
- Greeted customers and appropriately directed them to designated areas.
Education
Bachelor of Science - Business Administration Major in Financial Management
NORTHEASTERN MINDANAO COLLEGES
Philippines01.2020
Skills
- QuickBooks
- Word
- Excel
- Accounts Payable (AP)
- Accounts Receivable (AR)
- Communication Skills
- Customer Assistance
- Vigilant
- Fast Learner
- Flexible Worker
Personal Information
- Date of Birth: 10/07/98
- Nationality: Filipino
- Marital Status: Single
Certification
Fire Officer Examination, 2024
Driving License - Category
1 & 2
Eligibility
- Mega Mykon Builders, Admin/Accounting
- Skylark Company Incorporated, Finance Staff
- Myka Accounting Services & G-Farm Agri Trading, Accounting Staff
- Supervalue Incorporated, Customer Assistant
- 4K Development Corporation, Office Clerk/Purchasing Clerk
- Mindanao Consolidated Cooperative Bank, On The Job Training
Timeline
Customer Relations Executive
Federal Exchange
03.2025 - 10.2025
Admin/Accounting Clerk
Mega Mykon Builders
05.2024 - 11.2024
Accounts Receivable Clerk
Skylark Company Inc
05.2021 - 12.2023
Customer Assistant
Supervalue Inc
02.2020 - 08.2020
OJT
Mindanao Consolidated Cooperative Bank
01.2019 - 04.2019
Administrative Assistant
4K Development Corporation
06.2018 - 12.2019
Bachelor of Science - Business Administration Major in Financial Management
NORTHEASTERN MINDANAO COLLEGES