Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Driving License - Category
Eligibility
Timeline
Generic
Jelmae Rose Masuhay

Jelmae Rose Masuhay

Dubai

Summary

To obtain a challenging position that will utilize my skills and experience, and also provide me with opportunities for growth and advancement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Relations Executive

Federal Exchange
Dubai
03.2025 - 10.2025
  • Managed customer inquiries through email and phone communication.
  • Maintained accurate records of customer interactions and transactions.
  • Determined accurate prices for customer services, consistently searching for deals and best prices.

Admin/Accounting Clerk

Mega Mykon Builders
05.2024 - 11.2024
  • Petty cash management
  • Assist HR and Admin works.
  • Managed all payroll processing and changes for all employees.

Accounts Receivable Clerk

Skylark Company Inc
05.2021 - 12.2023
  • Processed all transactions in a timely manner, completing using QB or Excel.
  • Conducted clerical tasks, including data entry, preparing invoices, sending bill reminders, and filing paperwork.
  • Petty cash management.
  • Managed all cash and check transactions.
  • Managed all bank transactions.

Customer Assistant

Supervalue Inc
02.2020 - 08.2020
  • Front-end, selling, and RDU proficient.
  • Addressed customer service inquiries quickly and accurately.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
  • Worked as a team member, performing cashier duties, providing product assistance, and cleaning.
  • Elevated customer shopping experience by greeting customers in a warm, friendly manner within the target timeframe.

Administrative Assistant

4K Development Corporation
06.2018 - 12.2019
  • Maintained organized filing systems, staff calendars, and pending tasks, sorting incoming items for action and prioritizing important projects.
  • Supported staff with clerical tasks for a well-maintained office administration.
  • Provided high-level administrative support, adapting proactively to team needs, and aiding efficiency.

OJT

Mindanao Consolidated Cooperative Bank
01.2019 - 04.2019
  • Helped staff manage daily assignments.
  • Organized and stored hardcopy files.
  • Handled client correspondence and internal communication in a professional manner.
  • Greeted customers and appropriately directed them to designated areas.

Education

Bachelor of Science - Business Administration Major in Financial Management

NORTHEASTERN MINDANAO COLLEGES
Philippines
01.2020

Skills

  • QuickBooks
  • Word
  • Excel
  • Accounts Payable (AP)
  • Accounts Receivable (AR)
  • Communication Skills
  • Customer Assistance
  • Vigilant
  • Fast Learner
  • Flexible Worker

Personal Information

  • Date of Birth: 10/07/98
  • Nationality: Filipino
  • Marital Status: Single

Certification

Fire Officer Examination, 2024

Driving License - Category

1 & 2

Eligibility

  • Mega Mykon Builders, Admin/Accounting
  • Skylark Company Incorporated, Finance Staff
  • Myka Accounting Services & G-Farm Agri Trading, Accounting Staff
  • Supervalue Incorporated, Customer Assistant
  • 4K Development Corporation, Office Clerk/Purchasing Clerk
  • Mindanao Consolidated Cooperative Bank, On The Job Training

Timeline

Customer Relations Executive

Federal Exchange
03.2025 - 10.2025

Admin/Accounting Clerk

Mega Mykon Builders
05.2024 - 11.2024

Accounts Receivable Clerk

Skylark Company Inc
05.2021 - 12.2023

Customer Assistant

Supervalue Inc
02.2020 - 08.2020

OJT

Mindanao Consolidated Cooperative Bank
01.2019 - 04.2019

Administrative Assistant

4K Development Corporation
06.2018 - 12.2019

Bachelor of Science - Business Administration Major in Financial Management

NORTHEASTERN MINDANAO COLLEGES

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Jelmae Rose Masuhay