Jenalen Garduque

• Responded to customer requests and concerns about gel application and nail art designs.
• Implemented deals for specialty services such as acrylic nails to increase revenue by 100%.
• Designed individualized care programs for 30 repeat customers.
• Frequently restocked 3 workstations and organized and stocked product sales shelves.
• Prepared nail beds and cuticles, shaped nails and applied polish for over 10 daily customers.
• Eliminated downtime and maximized revenue by providing top project quality control.
• Worked flexible hours; night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to all customers, handled challenging situations with ease.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.

*Discussing nail services and treatments for customers and clients.

*Adhering the highest standard of sanitation.

*Promoting and selling nail nd skin care products.

*Marketing and working to build their business.

*Be customer-service oriented and friendly.

*Be prompt and posses a good sense of time.

• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Identified issues, analyzed information and provided solutions to problems.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Worked with [type] customers to understand needs and provide excellent service.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Completed minor preventative maintenance and mechanical repairs on equipment.
• Exceeded goals through effective task prioritization and great work ethic.
• Resolved problems, improved operations and provided exceptional service.
• Developed team communications and information for meetings.
• Drove operational improvements which resulted in savings and improved profit margins.
• Eliminated downtime and maximized revenue by providing top project quality control.
• Carried out day-day-day duties accurately and efficiently.
• Increased customer satisfaction by resolving [product or service] issues.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Used coordination and planning skills to achieve results according to schedule.