Jencel Fuertez
Abu Dhabi,United Arab Emirates
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Dedicated and smart working employee with 4 years of experience in United Arab Emirates. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Focused waitress with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Waitress/Cashier
Block Seven Cafe
Abu Dhabi, United Arab Emirates
06.2022 - Current
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Prepared tables for guests and reset tables between customers.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Completed opening and closing procedures each day.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
Education
High School Diploma -
Justino Sevilla High School
Philippines 06.2000 - 04.2004
Skills
- Communication skills
- Problem-solving
- Time management
- Customer-focused
- Public relations
- Cash counting
- Cash handling
- Payment processing
- Complaint handling
Languages
English
Intermediate
References
References available upon request.
Timeline
Waitress/Cashier
Block Seven Cafe
06.2022 - Current
High School Diploma -
Justino Sevilla High School
06.2000 - 04.2004
Similar Profiles
Nelson Ambrocio-vegaNelson Ambrocio-vega
City Ambassador at Block by BlockCity Ambassador at Block by Block
Jordan PowellJordan Powell
Cambridge ambassador at Block by BlockCambridge ambassador at Block by Block
Essie SimpsonEssie Simpson
Training Coordinator & Hiring Manger at Block by BlockTraining Coordinator & Hiring Manger at Block by Block