JENCY RAJESH KUMAR
Summary
A detail-oriented professional with expertise in customer relationship management systems and database management, adept at enhancing client relations through effective document preparation and digital filing techniques. Demonstrates flexibility in task handling, ensuring efficient billing procedures and accurate data inputting. Proficient in spreadsheet creation, aiming to leverage skills for streamlined operations and improved organisational efficiency.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work history
Admin Assistant
RK FOUNDATION DRILLING WORK
RAS AL KHAIMAH, UAE
03.2025 - Current
- Assisted in the preparation of regularly scheduled reports for upper management review.
- Updated company databases by inputting new employee contact information and employment details.
- Improved customer satisfaction through prompt response to email and phone queries.
- Maintained stock levels to avoid shortages in office supplies.
- Managed front desk duties to ensure smooth operation of reception area.
- Expedited document filing system with a new, organised method.
Lab technician
ATLAS LABORATORY
Pathanamthitta, India
01.2020 - 01.2025
- Operated computer-controlled machines, enhanced accuracy in measurements.
- Managed inventory of lab supplies to prevent shortages.
- Maintained lab equipment to ensure accurate test results.
- Recorded and reported test findings for further analysis.
- Worked overtime during peak periods to meet deadlines.
- Prepared specimens for testing, ensuring reliable data.
Lab Technician
Alpha Pharmacy
Pathanamthitta, India
01.2005 - 12.2019
- Provided training to junior staff members, improved overall team performance.
- Recorded and reported test findings for further analysis.
- Cleaned and sterilised laboratory equipment, preserved hygienic working conditions.
- Prepared specimens for testing, ensuring reliable data.
- Operated computer-controlled machines, enhanced accuracy in measurements.
- Managed inventory of lab supplies to prevent shortages.
Education
Diploma - PHARMACY
THEKKUTHODU HIGH SCHOOL
KERALA 01.1989 - 01.1991
Skills
- Flexibility in task handling
- Customer relationship management systems
- Spreadsheet creation
- Data inputting
- Database management
- Billing procedures
- Client relations
- Document preparation
- Digital filing techniques
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Malayalam
Advanced (C1)
Timeline
Admin Assistant
RK FOUNDATION DRILLING WORK
03.2025 - Current
Lab technician
ATLAS LABORATORY
01.2020 - 01.2025
Lab Technician
Alpha Pharmacy
01.2005 - 12.2019
Diploma - PHARMACY
THEKKUTHODU HIGH SCHOOL
01.1989 - 01.1991
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