JENERIZ ECOBIN
Dubai
Summary
Dynamic sales specialist with a proven track record at FORME Clothing, excelling in customer service management and visual merchandising. Adept at building strong relationships and consistently surpassing sales targets. Skilled in POS systems and conflict resolution, I thrive in fast-paced environments, driving team success and enhancing the shopping experience.
Overview
7
7
years of professional experience
Work History
Sales Specialist
FORME Clothing
Davao
10.2021 - 02.2024
- Delivered premium shopping experiences aligned with Forme's brand values.
- Built strong customer relationships and consistently exceeded sales targets.
- Maintained visual merchandising standards and ensured seamless store operations.
Customer Service Team Lead
7-Eleven
Davao
09.2020 - 09.2021
- Supervised and coached store associates, ensuring smooth daily operations and excellent service.
- Handled escalated customer concerns, managed POS operations, and supported stock, scheduling, and compliance activities.
- Contributed to achieving sales goals and promoting upselling strategies.
Cashier
7-Eleven
Davao
10.2018 - 09.2020
- Received daily cash flow from the supervisor and ensured proper counter opening.
- Operated the POS system and processed cash, card, and digital payments accurately.
- Assisted customers with purchases, returns, and inquiries, ensuring a friendly shopping experience.
- Refilled shelves and counters while checking product expiration dates to maintain quality standards.
- Managed product displays, restocked items, and maintained store cleanliness.
- Participated in store inventory through stock checks and replenishment.
- Handled daily cash reconciliation and reported discrepancies.
- Supported training of new staff on cashiering procedures.
Cashier & Sales Representative
Lacoste
Davao
08.2017 - 09.2018
- Greeted customers, assisted with product selection, and promoted Lacoste's premium brand image.
- Operated the POS system, processed cash, card, and digital payments, and ensured accuracy in daily transactions.
- Handled daily cash flow, performed reconciliation, and reported discrepancies to supervisors.
- Managed merchandise refilling and ensured proper stock rotation by checking product expiration dates.
- Maintained store displays, cleanliness, and visual merchandising standards aligned with brand guidelines.
- Supported inventory activities, including stock counts and replenishment.
- Delivered high-quality customer service, handled inquiries, and resolved customer concerns professionally.
- Actively contributed to achieving sales targets and upselling strategies.
Education
College Level -
University of Mindanao
High School Graduate -
Davao City National High School
Skills
- Customer Service Management
- Sales Leadership
- Inventory Management
- POS Systems
- Visual Merchandising
- Coaching & Training
- Conflict Resolution
- Product Knowledge (Fashion/Retail)
Timeline
Sales Specialist
FORME Clothing
10.2021 - 02.2024
Customer Service Team Lead
7-Eleven
09.2020 - 09.2021
Cashier
7-Eleven
10.2018 - 09.2020
Cashier & Sales Representative
Lacoste
08.2017 - 09.2018
College Level -
University of Mindanao
High School Graduate -
Davao City National High School
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