Dedicated Operations with 5 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
Work History
Operations analyst
New Horizon Global GmbH
Dubai
06.2022 - Current
Support with establishing, extending, maintaining, and updating.
Collect, report on, model, analyze, and present large amounts of data with meticulous attention to detail.
Cooperation with international partners finding solutions for API market.
Regular allocation and settlement inquiries.
Manage document archiving system for all quality relevant documents and correctly file all trade transaction documents.
Perform a broad range of operations research analyses assignments requiring unique, creative, innovative uses of techniques, advanced approaches, and/or new technologies
Forecast customer volume and optimization of field schedules and daily capacity to effectively maximize operational efficiency and customer experience.
Communicate analyses to high level stake holders within the service organization and executive team.
Conduct long-term and short-term data analysis with a focus on increasing productivity, lowering fixed and variable costs, and improving customer experience.
Require Supply Chain Knowledge.
Demonstrates expert knowledge of Performance Tuning and Query Optimization
Strong knowledge of indexes, index management and integrity checks
Support with preparation for inspections and audits
Perform or participate in regular self-inspections in all functional groups.
Maintain supplier audits updated and assume responsibility for all internal follow-ups
Operations analyst
Delhivery Logistics Pvt Limited
Chennai
04.2017 - 05.2018
Operations analyst
Delhivery Logistics
Chennai, India
04.2020 - 06.2022
First Mile Operations and Inventory Management.
Expertise in carrying out purchase, procurement, vendor development, inventory.
Maintaining an effective supplier database to procure various services.
Handling Clients and resolving their issues by coordinating with Operations team.
Assigning Pickups on Daily Basis and Document Verifications
Handling FM, LM categories.
Taking initiative regarding Client Escalations and high priority shipments.
Represent PNPR initiatives and Problem solving regarding Non Serviceable Shipments.
Responsible for OTD (On Time Delivery).
Responsible for supplier performance metrics.
Education
Postgraduate PGDM/MBA - Operations
IILM GRADUATE SCHOOL OF MANAGEMENT, India
06.2018 - 03.2020
Bachelor of computer science - Computer Science
Velammal engineering college, India
06.2013 - 03.2017
Skills
Microsoft excel
Management
Operation Management
Project management
Business administration/ development
Business systems analysis
Operations analysis
Languages
English
Proficient (C2)
Tamil
Proficient (C2)
Telugu
Intermediate
Hindi
Intermediate
Malayalam
Intermediate
Certification
Certified Project Management.
Onboarded Project Management Professional.
Timeline
Operations analyst - New Horizon Global GmbH
06.2022 - Current
Operations analyst - Delhivery Logistics
04.2020 - 06.2022
IILM GRADUATE SCHOOL OF MANAGEMENT - Postgraduate PGDM/MBA, Operations