JENIVEB D. INSEPIDO
Abu Dhabi, ,UAE
Summary
To build a career in Hospitality management by bringing communication skills, attention to details, and a passion for creating memorable guest experiences a fast-paced service environment.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
FNB ATTENDANT/CASHIER
GRAND SUMMIT HOTEL
GENERAL SANTOS CITY, PHILIPPINES
12.2023 - 03.2025
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Handled payment transactions to guarantee smooth customer checkout process.
- Assisted customers with menu choices for a better dining experience.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Managed table settings for optimal dining experience.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Managed cash register for accurate transactions.
Education
BS hospitality Management - hospitality management
GOLDEN STATE COLLEGE
PHILIPPINES 06.2020 - 06.2024
Skills
- Flexibility in scheduling
- Beverage serving techniques
- Time management
- Adaptability & Flexibility
- Multitasking
- Work under pressure
- Communication and Interpersonal skill
- Cultural sensitivity
- Attention to detail
- Cash handling
- Telephone etiquette
- Food and beverage preparation
- Customer interaction
Languages
English
Fluent
filipino
Fluent
REFERENCES
EDRON VALENZUELA
FNB captain waiter
Grand summit Hotel's
+639267858744
valenzuelaedron19930813@gmail.com
Timeline
FNB ATTENDANT/CASHIER
GRAND SUMMIT HOTEL
12.2023 - 03.2025
BS hospitality Management - hospitality management
GOLDEN STATE COLLEGE
06.2020 - 06.2024
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