Jennifer Agustin
Dubai
Summary
Highly effective Human Resources Manager skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. HR Leader with 11+ years of experience in developing and implementing effective HR strategies and initiatives, employee relations, and talent development.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Regional HR Advisor
EnerMech
United Arab Emirates
03.2012 - 08.2023
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Handled the full spectrum of HR department's function from recruitment, onboarding, performance management, retention, legal compliance, employee relations to ensuring alignment with organizational goals.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Advised senior leaders on appropriate employee corrective steps.
- Worked with Managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Evaluated compensation packages competitively against industry benchmarks to attract top talent while managing budgetary constraints effectively.
- Spearheaded successful workforce planning efforts, aligning staffing needs with company objectives.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Established clear succession plans to ensure leadership continuity during periods of transition or growth.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Distributed employee engagement surveys to identify areas of improvement.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Structured compensation and benefits according to market conditions and budget demands.
- Fostered positive work environment through comprehensive employee relations program.
- Liaised between multiple business divisions to improve communications.
- Coordinated technical training and personal development classes for staff members.
Project Recruitment Officer
Log-ram / ES-KO International Inc.
Dubai, United Arab Emirates
10.2006 - 03.2012
- Improved overall hiring quality by partnering with department
managers to develop detailed job descriptions and requirements for
each role. - Assisted with writing job postings and job descriptions for boards.
Partnered with departmental managers to ascertain hiring needs and
subsequently provide candidate recommendations. - Pre-screened resumes prior to sending to corporate hiring managers for
consideration. - Evaluated applicant against position requirements, identifying top
candidates for further consideration by hiring managers. - Facilitated timely feedback exchanges between candidates and
hiring managers throughout the selection process, fostering positive
candidate experiences regardless of outcome. - Promptly corresponded with applicants and coordinated and
conducted interviews. - Established strong relationships with external recruitment vendors and
agencies, streamlining the hiring process for hard-to-fill positions. - Streamlined the interview process, resulting in more efficient candidate
evaluation and faster decision-making by hiring teams. - Reduced time-to-fill for open positions by proactively cultivating a
robust talent pipeline through various sourcing techniques. - Continuously refined recruitment strategies based on industry trends,
emerging technologies, and shifting organizational needs, ensuring
ongoing alignment with overall business objectives. - Maintained up-to-date knowledge of employment laws and best
practices in talent acquisition, enabling informed strategic decisions
related to recruitment activities within the organization. - Managed offer negotiation process between candidates and hiring
managers, securing mutually beneficial agreements that contributed
to long-term employee satisfaction levels. - Conducted thorough pre-employment screenings, including reference
checks, background verifications, and skills assessments, ensuring
compliance with all legal regulations and company policies. - Explained human resources policies and procedures to each
employee. - Collaborated with managers to identify and address employee
relations issues. - Tracked key dates and deadlines and maintained specific personnel
lists. - Supported management in developing and implementing personnel
policies and procedures. - Improved organizational filing systems for confidential employee
records, resulting in improved accessibility and efficiency. - Developed and implemented onboarding and orientation programs
for new employees. - Improved office efficiency by effectively managing internal
communications and correspondence. - Implemented data-driven recruiting practices by tracking key
performance metrics and leveraging insights to inform future strategies.
Education
Bachelor of Science - Tourism
Airlink International Aviation College
ManilaSkills
- Full employee lifecycle
- Human Resources Operations
- Recruitment
- Workforce Planning
- Succession Planning
- Employee Retention
- HR policies and procedures
- Employee Relations
- Benefits management
- Onboarding and Orientation
- Performance Management
- Policy Enforcement
- Exit Interviews
- Dispute Mediation / Conflict Resolution
- Compensation Structuring
- Vendor Relationship
- Health and Safety Compliance
- Administering Disciplinary Procedures
- Labor Relations Coordination
- Human Resource Information System HRIS
- Management Support
- Budget Administration
- Policy Improvement Recommendations
- Employee Engagement Strategies
- Problem-Solving
- Procurement
- Talent management
- Training and Development
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
English
Filipino
Timeline
Regional HR Advisor
EnerMech
03.2012 - 08.2023
Project Recruitment Officer
Log-ram / ES-KO International Inc.
10.2006 - 03.2012
Bachelor of Science - Tourism
Airlink International Aviation College