Jennifer Hernandez
Dubai,UAE
Summary
Dedicated and personable professional with a strong track record in proactive listening and efficient multitasking. Demonstrates excellence in customer service, consistently punctual, reliable, and committed to delivering outstanding experiences. Possesses robust expertise in digital marketing and social media management, utilising a sharp memory to enhance performance and achieve measurable results. Highly motivated and an effective team player, thrives in fast-paced environments with strong communication skills and a positive attitude even under pressure. Focused on elevating clients experiences and supporting seamless operations, while continuously developing skills in the dynamic field of digital marketing.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Hostess
Alabbar Enterprises and Another
Dubai
04.2025 - 11.2025
- Handled customer queries ensuring satisfaction.
- Maintained a clean entrance area, creating an inviting atmosphere.
- Collaborated with the serving staff.
- First point of contact with customers, I greet the guests.
Lawyer
BioCubaFarma
La Habana
01.2023 - 02.2025
- Liaised with judicial staff to manage court schedules efficiently.
- Maintained up-to-date knowledge of legislative changes; applied insights proactively in practice areas.
- Achieved favourable outcomes by meticulously preparing case briefs and legal documents.
- Represented clients in court proceedings, advocating their rights and interests effectively.
- Maintained strict confidentiality around sensitive information; strengthened trust between lawyer and client.
- Interpreted laws, rulings and regulations for businesses and individuals.
- Office work
Education
Licentiate degree - laws
University of Havana
La Habana, Cuba 09.2018 - 12.2022
Skills
- Data privacy rules adherence
- Sensitivity to client confidentiality
- Ethical judgement
- Exceptional client care
- Microsoft Office (word, excel, power point)
- Customer service
- Adaptability
- Marketing
- Social media marketing
LANGUAGES
Spanish - Native
Native
English - Advanced
Advanced
SECONDARY STUDIES
- John Whyte Induction Program (IBA), first level of bartender
- Sales course
Timeline
Hostess
Alabbar Enterprises and Another
04.2025 - 11.2025
Lawyer
BioCubaFarma
01.2023 - 02.2025
Licentiate degree - laws
University of Havana
09.2018 - 12.2022