JENNIFER MAGBUHOS LACERNA
Massage Therapist
AbuDhabi,PHILIPPINES
Summary
Motivated individual brings recent certification in massage therapy. Possesses excellent command of diverse massage techniques and services. Supports guest comfort and relaxation with intentional communication and firm adherence to established processes.
Attentive Massage Therapist equipped to provide focused therapeutic massage. Promotes salon and spa services and recommends individualized treatments to foster guest satisfaction. Well-trained in diverse techniques and services.
Driven student eager to leverage massage education and training in high-volume spa environments. Offers superior guest service skills and strong knowledge of industry products and trends. Quick learner and independent problem-solver.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Massage therapist
Philippines
Isabang Tayabang , Philippines
2022.12 - Current
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Created an inviting atmosphere through friendly interaction with customers.
- Checked identification of customers to ensure legal drinking age compliance.
- Offered prenatal massage services aiding pregnant women cope better with body changes during pregnancy.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Completed duties to deliver on targets with accuracy and efficiency.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assessed client needs for specific treatments, enhancing overall wellbeing.
- Demonstrated proficiency in Swedish massage techniques, providing relaxation and stress relief for clients.
- Provided education on stretches and exercises, contributing to client's long-term health improvement.
- Conducted initial consultations to understand client's history, expectations and preferences better.
- Managed appointment schedules efficiently whilst ensuring optimal client satisfaction.
- Kept detailed records of treatments provided for future reference and continuity of care.
- Established strong rapport with clients through excellent communication skills, fostering repeat business.
- Maintained clean and comfortable therapy environments, promoting relaxation and healing.
Rebounding and Hair Coloring
Home Colouring
Isabang Tayabang , Philippines
2022.01 - 2023.12
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Improved efficiency and productivity by acquiring new skills.
- Oversaw daily operations to achieve high productivity levels.
Cashier
M&N Restaurant
Little Baguio, lucerna, Philippines
2017.02 - 2019.04
- Processed payments swiftly for improved customer experience.
- Communicated product information to customers, driving informed purchases.
- Maintained clean and organised workspace to ensure efficient service.
- Managed queue effectively during peak hours for seamless checkout process.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Collaborated closely with store management for daily operations success.
- Took initiative in restocking shelves during downtime, enhancing product availability.
Education
Certificate of Higher Education - Arts Education
Isabang Elementary School
Isabang Lucerna City 2012-01
Skills
- Hydrotherapy techniques
- Prenatal massage proficiency
- Ethics and professionalism
- Adaptive to client needs
- Prenatal massage knowledge
Languages
English
Intermediate
B1
Certification
Beauty Care Services
Accomplishments
- Documented and resolved [Issue], contributing to [Result].
- Supervised team responsible for executing well on projects, leading to [Number]% increased revenue.
Timeline
Massage therapist
Philippines
2022.12 - Current
Rebounding and Hair Coloring
Home Colouring
2022.01 - 2023.12
Cashier
M&N Restaurant
2017.02 - 2019.04
Certificate of Higher Education - Arts Education
Isabang Elementary School