Driven and result-oriented professional with over 6 years of experience in sales operation and contracts management proficient in developing creative marketing collateral for diverse projects. Expertise in cultivating and maintaining client relationships, adept at driving customer acquisition and revenue growth. Skilled in identifying market trends with a strong ability to understand customer needs and develop solution that meet their goals. Seeking to leverage experience and skills to contribute effectively to a dynamic sales team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Sales Operation, Contracts and Pricing
National Aluminium Products Company SAOG
12.2021 - Current
Spearheading sales operation of NAPCO UAE commercial office and resulting to increased annual sales revenue for both local and export market.
Collaborating with sales teams to establish competitive pricing strategies, resulting in increased market share.
Reviewing historical sales data to identify trends and inform future pricing decisions, ensuring alignment with overall business strategy.
Developing customized pricing solutions to meet unique client needs, fostering long-term business relationships.
Managing and maintaining pricing files in system.
Leading all sales activities, sales quotation, ensuring all necessary documentations are in order, providing and responding to customers requests and requirement
Implemented new software systems for improved management of price lists and quotations, increasing team productivity.
Managing and reviewing customers contract to ensure agreement on all terms are defined. Analyzing potential risks, stay up-to-date with changes, and maintaining organized records of contracts.
Evaluating risk factors associated with different clients; implementing corresponding precautionary measures.
Assessing and managing clients accounts to ensure satisfaction and retention.
Implementing process improvements for enhancing organizational efficiency and coordinating cross-departmental initiatives to streamline operations and improve interdepartmental communication.
Enhancing customer satisfaction by streamlining complaint resolution procedures.
Providing technical solutions to sales team with regards to technical specifications and support required by client.
Managing databases and information systems, maintaining accurate and accessible records.
Managing monthly sales and order, providing weekly reports to General Manager and CEO regarding sales activities and progress.
Contributed to the development of proposal responses for new business opportunities, incorporating innovative contracting solutions that provided a competitive edge.
Assessed contract performance against established KPIs, identifying areas for improvement and driving continuous improvement initiatives.
Resolved contractual disputes through effective negotiation strategies, minimizing impacts on the organization''s reputation and bottom line.
Profile Design Engineer
Future Aluminium Extrusion Industries
10.2020 - 12.2021
Engaged with clients to understand their requirements for aluminium profiles.
Coordinated closely with clients to gather design specifications, dimensions, and other criteria for the profiles.
Enhanced product functionality by creating detailed design specifications.
Monitored the progress of die production and coordinated delivery schedules to ensure timely availability for production.
Collaborated with suppliers to finalize die designs based on client specifications and requirements.
Coordinated with internal production teams to ensure alignment between order availability and client expectations.
Generated planning reports for production, detailing order quantities, materials required, and production schedules.
Formwork Design Engineer
Future Formwork Systems
09.2017 - 09.2020
Designed cost effective formwork and scaffold solution for various concrete structures using AutoCAD
Prepared analysis to provide optimum, efficient and economic designs.
Produced shop drawings, material breakdowns and other technical documentations required for structures Columns, Corewalls, Retaining Walls, Slabs and other special projects.
Prepared quotation for clients and issued BOM and estimates for sales orders.
Interacted and provided technical solutions to sales team.
Education
Bachelor of Science - Civil Engineering
De La Salle University - Dasmarinas
Skills
Team Management
Process Improvement
Business Development
Critical Thinking
Compliance and Risk Management
Sales Planning
Market Research and Analysis
Product Knowledge
Client Account Management
Sales process optimization
Accomplishments
Significantly contributed to the establishment of NAPCO UAE subsidiary, facilitating operations to cater to both local and export markets.
Acknowledged for outstanding performance leading to accelerated promotion and selection for high-priority initiatives.
Implemented a streamlined sales management flow that improved sales efficiency by 25%, resulting in increased customer satisfaction and a boost in monthly sales revenue.
Managed customer complaints and resolved disputes in a timely manner, which improved customer satisfaction by 30% in just 2 months.
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.
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