JEO THOMAS CHUNGATH
Dubai,DU
Summary
Accomplished Pharmacist with a proven track record at Dr Sulaiman Al Habib Hospital, excelling in customer service and drug inventory management. Spearheaded a quality improvement program reducing medication errors, and enhanced pharmacy operations through innovative workflow processes. Skilled in fostering professional growth among team members and optimizing patient care through meticulous prescription verification and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacist
Dr Sulaiman Al Habib Hospital
2021.04 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
Pharmacist Assistant
Life Pharmacy
2019.07 - 2021.03
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Received, processed and entered prescription orders into pharmacy databases.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
- Collaborated with pharmacists to resolve medication discrepancies, ensuring patient safety and wellbeing.
- Prepared prescription orders accurately and efficiently, resulting in increased customer satisfaction and loyalty.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Developed strong relationships with patients and healthcare providers through clear communication and empathy.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Increased efficiency by organizing medication stock regularly and implementing an effective inventory system.
- Assisted with quality control measures to ensure accuracy in dispensing medications and compliance with regulations.
- Prepared bills for clients and submitted required paperwork to insurance companies.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Implemented strong filing techniques to sort and store important documents and medical forms.
Education
Bachelor of Science - Pharmacy
NATIONAL COLLEGE OF PHARMACY
KERALA,INDIA08.2018
Skills
- Customer Service and Communication Skills
- Prescription Verification
- Drug Inventory Management
- Medication Dispensing
- Sales skills
- Pharmacy Inventory and Recordkeeping
Certification
- DHA LICENSE- ID 40380438
- DHCC ID - E-12418
- American Heart Association Basic Life Support (BLS) – American Heart Association.
- UAE DRIVING LICENSE
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
Hindi
Intermediate (B1)
Timeline
Pharmacist
Dr Sulaiman Al Habib Hospital
2021.04 - Current
Pharmacist Assistant
Life Pharmacy
2019.07 - 2021.03
Bachelor of Science - Pharmacy
NATIONAL COLLEGE OF PHARMACY
- Basic Life Support for Healthcare Providers – American Heart Association or Red Cross.
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