JERIC TINAMBUNAN
Dubai
Summary
- Dedicated and experienced Restaurant Supervisor with a proven track record of leading high-performing teams and ensuring exceptional customer service in fast-paced dining establishments. Seeking to leverage my leadership skills, industry knowledge, and passion for hospitality to contribute to the success and growth of a dynamic restaurant team. Eager to utilize my expertise in staff training, inventory management, and operational efficiency to exceed customer expectations and drive profitability.
Overview
9
9
years of professional experience
Work History
Senior Waiter Promoted Supervisor
L'ETO Caffe And Restaurants
08.2021 - Current
- Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
- Increased repeat business with personalized recommendations for menu items and daily specials.
- Mentored junior waitstaff to improve their skills and maintain a high standard of service, resulting in a more cohesive team.
- Streamlined table turnover times by efficiently managing guest payments and assisting with bussing duties when necessary.
Waiter/Server
Al- Safadi Restaurants
10.2020 - 08.2021
- Provide excellent customer services, greet customers and present menus, inform customers about the day's specials, arrange table settings, up-sell when appropriate, take and serve food/drinks orders, cooperate and communicate with all serving and kitchen staff, carry dirty plates, glasses and silverware to kitchen for cleaning
Technical Support
Concentrix Philippines
03.2019 - 08.2019
- Guide customer to install security camera, provide troubleshooting steps, ask customer questions for further assessment, answer customers queries, promote the product
Apprenticeship (Housekeeping, Office assistant /Public Attendant)
Park Inn Radisson Davao
11.2018 - 03.2019
- Cleaning the room/public area/office, dusting room/public area, polishing furniture, replace supplies, responding to calls, receiving checks/purchase orders
On call waiter/Food server/Decorator
Favio Salon and Flowers Events
06.2016 - 03.2019
- Responsible for tables set up, providing the guest needs, giving basic information of the venue, serving food and beverage
Salesman/Assistant Manager
M.E.T Convenience Store
06.2015 - 03.2019
- Responsible for daily inventory, maintaining the cleanliness of the store, contacting the product supplier, purchasing, processing business permit, paying electric and waiter bill, organizing and arranging the product display
Apprenticeship (waiter/server)
Crown Regency residences Hotel
04.2018 - 06.2018
- Taking guest order, serving food, table set up, maintaining cleanliness, helping to decorate the event venue
Education
Bachelor of Science - Hotel, Motel, And Restaurant Management
Notre Dame of Midsayap College
2019
High School Diploma -
St. Jude College of Science And Technology
Libungan, Cotabato, Philippines2010
Skills
- Order Delivery Practices
- Hospitality Service Expertise
- Sales Expertise
- Adaptive Learning
- Strong Customer Engagement
- Strong Multi-tasking skills
- Flower Arrangement
- Events Management
- Computer Literate
College Education
Notre Dame of Midsayap College: The First Notre Dame in Asia, North Cotabato, Philippines, Bachelor of Science in Hotel and Restaurant Management, 2015-2019
Qualifications
- Strong multi - tasking skills
- Goal oriented
- Cooking Skills
- Food and services operation
- Flower arrangement
- Basic Microsoft word/Excel/PowerPoint
- Can manage and organize event
- Hotel & Restaurant Management Skills
Achievements
- Employee of the Month September, October, and November 2022.
- Best Seller in Retail 2022.
- Best staff Google review rating.
Personal Information
- Age: 26
- Gender: Male
- Nationality: Filipino
- Marital Status: Single
- Visa Status: Work
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge and beliefs.
Languages
English
Upper intermediate (B2)
Tagalog
Bilingual or Proficient (C2)
Timeline
Senior Waiter Promoted Supervisor
L'ETO Caffe And Restaurants
08.2021 - Current
Waiter/Server
Al- Safadi Restaurants
10.2020 - 08.2021
Technical Support
Concentrix Philippines
03.2019 - 08.2019
Apprenticeship (Housekeeping, Office assistant /Public Attendant)
Park Inn Radisson Davao
11.2018 - 03.2019
Apprenticeship (waiter/server)
Crown Regency residences Hotel
04.2018 - 06.2018
On call waiter/Food server/Decorator
Favio Salon and Flowers Events
06.2016 - 03.2019
Salesman/Assistant Manager
M.E.T Convenience Store
06.2015 - 03.2019
Bachelor of Science - Hotel, Motel, And Restaurant Management
Notre Dame of Midsayap College
High School Diploma -
St. Jude College of Science And Technology
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