Jerilyn Pascua
Dubai,UAE
Summary
Results-driven professional with expertise in teamwork and collaboration, staffing and scheduling, negotiation, and time management abilities. Demonstrates a strong capacity for streamlining operations and optimising team performance to achieve organisational goals. Committed to fostering productive work environments and delivering impactful results while pursuing opportunities for continued growth and contribution.
Overview
18
18
years of professional experience
10
10
years of post-secondary education
Work history
Cleaning, Maintenance & Civil Coordinator
Primo Maintenance Services LLC
Dubai, United Arab Emirates
2023.06 - Current
- Company Overview: Proven track record in boosting sales and enhancing customer satisfaction at Primo Maintenance Services LLC, leveraging skills in Campaign Management and proactive communication. Excelled in competitor analysis and marketing analytics, consistently exceeding sales targets. Demonstrated exceptional service and efficiency, contributing to positive referrals and repeat business.
- Achieved customer satisfaction through prompt response to inquiries, leading to repeat business and positive referrals.
- Boosted sales revenue by developing and implementing targeted marketing campaigns.
- Exceeded quarterly sales targets consistently by utilizing proven closing techniques during negotiations with potential clients.
- Implemented CRM system that streamlined tracking of leads, deals, and customer interactions for entire sales team.
- Proven track record in boosting sales and enhancing customer satisfaction at Primo Maintenance Services LLC, leveraging skills in Campaign Management and proactive communication. Excelled in competitor analysis and marketing analytics, consistently exceeding sales targets. Demonstrated exceptional service and efficiency, contributing to positive referrals and repeat business.
- Coordinated staff training sessions to enhance skills and knowledge base.
Security Guard
Grand Alliances Security Agency
Philippines
2008.02 - 2010.07
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Contact Cashier
Jollibee Foods
Philippines
2007.06 - 2008.01
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
Education
Bachelor of Science -
Kabankalan Catholic College
2010.03 - 2018.10
High School Diploma - undefined
Tuyom National High School
2006.06 - 2007.05
Skills
- Teamwork and Collaboration
- Staffing and scheduling
- Negotiation
- Time management abilities
Timeline
Cleaning, Maintenance & Civil Coordinator
Primo Maintenance Services LLC
2023.06 - Current
Bachelor of Science -
Kabankalan Catholic College
2010.03 - 2018.10
Security Guard
Grand Alliances Security Agency
2008.02 - 2010.07
Contact Cashier
Jollibee Foods
2007.06 - 2008.01
High School Diploma - undefined
Tuyom National High School
2006.06 - 2007.05