Jerome Malabanan
Dubai,UAE
Summary
Offering strong leadership, communication, and problem-solving abilities. Knowledgeable about team collaboration, project management, and customer relations. Ready to use and develop organizational, strategic planning, and interpersonal skills.
Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Dedicated Buggy Manager with 5 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
Work history
Buggy Manager
Jumeirah
Dubai, United Arab Emirates
07.2021 - 03.2026
- Enforced safety regulations to reduce workplace accidents.
- Facilitated staff training, resulting in better customer service.
- Monitored health and safety measures for guaranteed compliance.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Organised financial and operational data to help with yearly budgeting and planning.
- Designed and implemented training to further develop staff based on business goals.
- Established clear budgets and cost controls strategies to meet objectives.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Coordinated cross-departmental collaboration for improved workflow.
- Led performance reviews, identified areas for improvement.
Assistant Transport Manager
Jumeirah
Dubai, United Arab Emirates
05.2004 - 04.2020
- Collaborated with other departments to ensure smooth flow of operations across all areas of the business.
- Managed vehicle maintenance schedules to prevent unexpected breakdowns and delays.
- Facilitated effective communication between drivers, dispatchers and customers for seamless operations.
- Developed comprehensive training programmes for new hires, boosting overall team competency.
- Resolved customer complaints promptly maintaining good relations with clients.
- Organised weekly team meetings fostering better communication among staff members.
- Negotiated favourable contracts with fuel suppliers, saving on operational costs.
- Established relationships with external vendors which lead to cost-effective procurement of supplies.
- Improved fleet efficiency by implementing innovative scheduling and route planning.
- Ensured compliance with transport laws and regulations to maintain safety standards.
- Maintained vehicle fleet with precise coordination of preventive maintenance and functional repairs.
- Assisted with employee relations issues, addressing disciplinaries, grievances and absences.
- Coordinated staff training and development opportunities to enhance job-specific skills.
Education
Diploma of Education - Pharmacy
Adamson University
Philippines 03.1993 - 03.1995
Diploma - Secondary
Pasay City West High School
Philippines 03.1989 - 03.1993
Skills
- Customer relationship management systems
- Leadership in diverse environments
- Effective delegating
- Product knowledge and integration
- Mentoring and coaching
- Budget planning
- Time efficiency
- Health and Safety Compliance
- Customer Service
- Leadership skills
- Training and Development
- Inventory management
- Operational support
- Decision making
- Customer service excellence
Timeline
Buggy Manager
Jumeirah
07.2021 - 03.2026
Assistant Transport Manager
Jumeirah
05.2004 - 04.2020
Diploma of Education - Pharmacy
Adamson University
03.1993 - 03.1995
Diploma - Secondary
Pasay City West High School
03.1989 - 03.1993