Jerusalem Dagnew
Dubai,UAE
Summary
Experienced business setup and partnership manager specializing in UAE company formation and international trade logistics. Proven ability to manage partner ecosystems, streamline operations, and provide strategic advice to investors. Strong relationship management skills with a focus on cross-functional collaboration and client satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Growth Partner Manager
RAKEZ – Ras Al Khaimah Economic Zone, UAE
Ras al-Khaimah, UAE
07.2024 - Current
- Manage and grow a large portfolio of international channel partners and corporate clients, driving company registrations and revenue growth.
- Lead partner onboarding, activation, and performance management aligned with quarterly KPIs and commission structures.
- Tracked pipeline forecasting, performance reporting, and registration targets, informing strategic planning and aligning with revenue objectives.
- Serve as the key liaison between partners and internal departments including Registration, Compliance, Immigration, Finance, Leasing, and VAS.
- Delivered partner training sessions on new packages, processes, and portal usage, enhancing partner satisfaction and operational efficiency.
- Advised investors and partners on UAE company formation, licensing structures, and visa solutions, facilitating smoother business setup processes.
- Support complex and high-value client cases including holding structures, consultancy licenses, Golden Visa pathways, and multi-activity companies.
- Represent RAKEZ in meetings and networking initiatives to expand the partner ecosystem and strengthen long-term relationships.
- Enhanced overall team performance with regular training and personal development initiatives.
Business Consultant
Ramzin Businessman Consultant
Dubai
01.2024 - 02.2026
- Facilitated business owners during setup process to enable smooth transitions and successful launches.
- Assisted clients in evaluating needs, goals, and resources to develop tailored business setup solutions.
- Streamlined operations by implementing efficient processes and systems to reduce costs and increase profitability.
- Improved customer satisfaction rates with process improvements across departments.
Logistics officer / Export & Import Coordinator
Shangtex Garment ET
Addis Ababa
01.2022 - 01.2023
- Developed and implemented strategic logistics plans to optimize supply chain efficiency, resulting in a 10% reduction in transportation costs.
- Coordinated complex international shipments, ensuring timely delivery and compliance with customs regulations for over 50 clients.
- Led a team of 20 logistics professionals, providing training, guidance, and performance evaluations to improve productivity and achieve departmental goals.
- Developed and implemented logistics strategies and plans to optimise efficiency and enhance customer satisfaction for diverse shipping needs.
- Verified accuracy and completeness of logistics documentation, including shipping manifests, customs documentation, and bills of lading.
- Managed all aspects of shipping processes, ensuring compliance with international regulations.
Marketing Manager
Heleph Coffee Export
Addis Ababa
01.2021 - 01.2023
- Implemented a digital marketing strategy, resulting in a 10% increase in website traffic and a 15% growth in customer conversion rate.
- Conducted marketing research to identify leading coffee-importing countries, facilitating strategic pursuit of commercial opportunities.
- Assisted with coffee quality control and product development through sensory analysis, contributing to product enhancement and market alignment.
- Conducted coffee cupping sessions and provided feedback on coffee quality.
- Managed inventory and ordered coffee equipment and supplies, ensuring operational readiness and timely availability.
- Ensured that all imports and exports were documented correctly.
- Ensured that export laws and regulations for export consignments under diverse payment terms are adhered to.
Education
Masters in Business Administration -
Wuhan University
Bachelor of International Economics & Trade -
Hubei University of Economics
Skills
- Strategic planning and project management
- Data analysis and sales performance
- Risk assessment and management
- Supply chain oversight and client relations
- Cross-functional teamwork and collaboration
- Effective time management
- Problem-solving skills
- Communication proficiency
- Global business knowledge and partnerships
- Business growth strategies
Certification
- Financial Crime (Middle East) Issued by LRN Legal Compliance and Ethics Centre
- Business Sustainablity in Circular Economy Certificate Issued by University of London
- Professional Business setup Training Certificates Issued by IFZA
- Logistics Excellence Rutgers University
- Certificate of Honor Issued By Department of International Business, School of Trade and Economics, HUBE, Wuhan
- TEFL Certificate Issued By Teach TEFL First
- Advanced Customer Service and Sales Certification Issued By Ethiopian Chamber of Commerce & Sectoral Associations
- Cold Email B2B Sales Master Course Issued by Udemy
Language
English
Amharic
Chinese
Reference
- Shan, Rong, Professor, Shanrong_2019@qq.com, +8618-62799262, Hubei University
- Liu, Hongmei, Associate Professor, 933216919@qq.com, +8618-908656806, School of International economics and trade Hubei University of Economics
- Louis, fosu, CEO, louisfosu@gmail.com, +8616168692674, Shandong Louis Trading Company Limited
- Tsegab, Ayele, CEO, tsegab@helephcoffee.com, +251927154207, Heleph Coffee Export
Hobbies
Reading, Traveling
Timeline
Growth Partner Manager
RAKEZ – Ras Al Khaimah Economic Zone, UAE
07.2024 - Current
Business Consultant
Ramzin Businessman Consultant
01.2024 - 02.2026
Logistics officer / Export & Import Coordinator
Shangtex Garment ET
01.2022 - 01.2023
Marketing Manager
Heleph Coffee Export
01.2021 - 01.2023
Masters in Business Administration -
Wuhan University
Bachelor of International Economics & Trade -
Hubei University of Economics