JESSA MAE CASTAÑEDA
Burjuman Dubai
Summary
A tourism management graduate who knows in the field of sincerity. Aiming to share and expand my learning expertise and enhance my career growth of the profession that I am pursuing.
Overview
1
1
year of professional experience
Work History
Office Assistant
Travel Best Guide
Philippines
05.2023 - 06.2024
- Assisting with booking flight tickets, checking emails and deliveries, delivering paper documents, printing and photocopying visas and other documents, depositing bank payments.
Front Desk Resort
Samal Island
Philippines
- Welcoming guests, checking reservations, making invoices/checking online payments, checking guests in and out, and dealing with booking schedules.
Housekeeping
Samal Island
Philippines
- Cleaning, sanitizing, and restocking guest rooms; changing beds and pillow sheets; arranging guest stuff.
Beach bar & Garden house food beverages service
Samal Island
Philippines
- Delivering food and drinks to each table, making welcome drinks, taking customer orders.
Tour Guide
D'bone Collector Museum
Philippines
- Welcoming guests, providing detailed information about animal bones, answering questions, selling souvenir items.
Education
Bachelor's Degree in Tourism Management -
University of Immaculate Conception
Philippines03.2023
High School & Elementary Diploma -
Assumption Academy of Mawab
Philippines01.2019
Skills
- Customer care
- Computer skills
- Flexibility
- Time Management
Countryorigin
Davao de Oro
Achievementsseminars
- NCII Passer: Tourism Promotion Services (2022)
- AMADEUS TRAINING (2021)
- Dean's honor list (2020-2022)
- "Gastronomy Tourism: Rediscovering Food, Tourism, and Culture" Webinar (2021)
- "The Tourism Industry: Today and Tomorrow" (2021)
- "Providing Front Office Service" (2022)
- "Hospitality and Tourism Business Today Webinar" (2022)
- "Filipino Brand of Service Excellence Seminar & Workshop" (2023)
Personal Information
- Age: 23
- Height: 5'6
- Weight: 61 kg
- Date of Birth: 12/17/2000
- Nationality: Filipino
- Visa Status: Visit Visa
Languages
- English
- Filipino
Timeline
Office Assistant
Travel Best Guide
05.2023 - 06.2024
Front Desk Resort
Samal Island
Housekeeping
Samal Island
Beach bar & Garden house food beverages service
Samal Island
Tour Guide
D'bone Collector Museum
Bachelor's Degree in Tourism Management -
University of Immaculate Conception
High School & Elementary Diploma -
Assumption Academy of Mawab
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