Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Aram

Administration Manager
Dubai

Summary

Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

18
18
years of professional experience
2
2
years of post-secondary education
4
4
Languages

Work History

Executive Assistant to the Managing Director

KTI - Plersch Kältetechnik GmbH
Dubai
10.2016 - Current
  • Used advanced software to prepare documents, reports and presentations.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Developed and maintained automated alert systems for important deadlines.
  • Facilitated training and onboarding for incoming office staff.
  • Organized and coordinated conferences and monthly meetings.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Worked with clients to effectively plan and coordinate logistics for special projects and events.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Administration and HR Manager (promoted)

KTI - Plersch Kältetechnik GmbH
Dubai
10.2016 - Current
  • Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
  • Learned and applied preferred systems for scheduling, purchasing and problem-solving.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Supervised hiring processes and vendor relationships to maintain smooth operations for company.
  • Oversaw corporate events designed to connect and support employees at work and outside of work.
  • Delivered performance reviews, recommending additional training or advancements.
  • Assigned tasks and directed team of office clerks.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Personal Assistant

Gargash Motors & General, Trading
Dubai
12.2014 - 08.2016
  • Working in a fast paced environment, giving full administrative and secretarial support to a Director
  • Provide general secretarial / administration support to senior managers Directors
  • Organising external / internal meetings attending them and taking minutes of meetings
  • Liaising with other staff regulatory authorities, suppliers and clients etc.
  • Responsible for answering & screening telephone calls & face to face enquiries
  • Making appointments and arranging International travel and accommodation
  • Raising purchase orders, expense claims and arranging invoices
  • Maintaining and enhancing the working environment of the department
  • Carrying out routine administrative duties like, photocopying and filing etc
  • Writing reporting and briefing papers and making presentations
  • Dealing with incoming emails, faxes and post
  • Producing board meeting papers, agendas, and facilities for meetings

Personal Assistant to the Managing Director

ZF Services Middle East LLC
Dubai
06.2012 - 11.2014
  • Secretarial & Administration
  • Devising and maintaining office systems to deal efficiently with paper flow, organizing and storing paperwork, documents and computer-based information, arranging travel and accommodation and, occasionally, traveling with the manager to take notes or dictation at meetings and provide general assistance during presentations
  • Provided wide range of administrative and clerical duties for various levels of Management
  • Assisting with preparation of documents (printing, copying, binding and distribution)
  • Assisting with creating and formatting presentation materials, Responsible for legal documentation of various visa terms for the immigrants and visa applicants such as translation from common language to the official documents
  • Answering Questions via mail and telephone.

Assistant

09.2009 - 06.2011
  • Responsible for providing lectures on subjects applied in German and Persian, provided students with linguistic and translation skills to be used in converting the content from native speaking to the proper English, German and Persian form
  • Conducted research of workshops and exams for the students to check and enhance their German skills.

Education

Bachelor(BSc/BA) - German Linguistics

Literatures, TehranUniversity
09.2009 - 09.2011

Skills

Business writing

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Timeline

Executive Assistant to the Managing Director

KTI - Plersch Kältetechnik GmbH
10.2016 - Current

Administration and HR Manager (promoted)

KTI - Plersch Kältetechnik GmbH
10.2016 - Current

Personal Assistant

Gargash Motors & General, Trading
12.2014 - 08.2016

Personal Assistant to the Managing Director

ZF Services Middle East LLC
06.2012 - 11.2014

Assistant

09.2009 - 06.2011

Bachelor(BSc/BA) - German Linguistics

Literatures, TehranUniversity
09.2009 - 09.2011

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Jessica AramAdministration Manager