Jessica Ghanem
Dubai
Summary
Languages: Arabic, English PERSONAL SUMMARY A highly motivated, confident individual with exceptional multi-tasking and organizational skills. Able to exhibit confidentiality, discretion, tact, diplomacy, and professionalism when dealing with directors or senior managers. Possessing a proven ability to help managers to make the best use of their time by dealing with their secretarial and administrative tasks. Ready and qualified for the next stage in a successful career. Currently looking for a suitable PA position with an ambitious company.
Overview
18
18
years of professional experience
Work History
Office Manager
NDigitec LLC – Media Production
Dubai
07.2018 - Current
- Oversee office administration to ensure operations run smoothly
- Provide executive assistance to 3 directors in a variety of functions
- Carry out office-related tasks, including purchasing office supplies, maintaining sales materials, answering phone calls, greeting clients, and updating electronic filing systems
- Handle salary and contractor payments, staff bonuses, employee inductions/ terminations and staff monitoring
- Maintain and update information on timesheets and invoices
- Administer company expenses by entering supplier invoices, gaining authorization to pay supplier invoices, updating payment details, and answering accounts payable/ receivable
- Prepare and disseminate management reports
- Handle assessment and streamlining of office general expenditures.
PERSONAL ASSISTANT
Habtoor Group LLC
01.2015 - 04.2018
- Provide general secretarial / administration support to senior managers & Directors Organizing external / internal meetings attending them and taking minutes
- Liaising with other staff regulatory authorities, suppliers, and clients etc
- Responsible for answering & screening telephone calls & face to face enquiries
- Making appointments and arranging travel and accommodation
- Raising purchase orders, expense claims and arranging invoices
- Maintaining and enhancing the working environment of the department
- Carrying out routine administrative duties like photocopying and filing etc
- Writing reporting and briefing papers and making presentations
- Dealing with incoming emails, faxes and post
- Producing board meeting papers, agendas, and facilities for meetings
- Promoting a professional image of the company
- Responsible for stationery acquisition including periodicals and subscriptions
- Involved in recruitment, budgets & accounts, managing junior staff & HR issues.
PERSONAL ASSISTANT
PROCTER & GAMBLE Gulf-FZE Dubai
05.2012 - 11.2015
- Managing Director’s electronic diary, assessing priority of appointments and reallocation as necessary
- Managing Director’s travel arrangements (including visas/accommodation)
- Process Director’s correspondence, ensuring that incoming correspondence is dealt with by the
- Director/or on behalf of the Director, or other staff as appropriate
- Maintain Director’s office systems, including data management and filing
- Maintain records of Director’s contacts
- Screen calls, enquiries and requests, and deal with them when appropriate
- Assist Director in researching and following up with action on matters which fall within the
- Director’s responsibility – chasing responses, triggering follow-up action
- Produce documents, briefing papers, reports and presentations for the Director
- Organize meetings and ensure that the Director is well prepared for those meetings, preparing agendas, pre-meeting briefings and meeting papers
- Manage arrangements for Trustees’ and Sub-Committee meetings, including production/distribution of agenda and papers
- Assist/support Director, Development Manager & Communications Manager in arranging funding partner and other events
- Meet and greet visitors at all levels of seniority
- Supervise all Trust incoming/outgoing mail
- Any other duties may reasonably be required by the Director.
Public Relations & Marketing Manager
Home Style Magazine, Syria
07.2005 - 11.2011
- Responsible for developing, implementing, and executing strategic marketing plans for the organizationto attract potential customers and retain existing ones
- Managing all marketing for the company and activities within the marketing department
- Developing the marketing strategy for the company in line with company objectives
- Coordinating marketing campaigns with sales activities
- Overseeing the company’s marketing budget
- Creation and publication of all marketing material in line with marketing plans
- Planning and implementing promotional campaigns
- Manage and improve lead generation campaigns, measuring results
- Overall responsibility for brand management and corporate identity
- Preparing online and print marketing campaigns
- Monitor and report on effectiveness of marketing communications
- Creating a wide range of different marketing materials
- Working closely with design agencies and assisting with new product launches
- Maintain effective internal communications to ensure that all relevant company functions are keptinformed of marketing objectives
- Analyzing potential strategic partner relationships for company marketing.
Education
Business Administration Degree - undefined
Advanced Training in Leadership & Projects Management – 2009TV & Radio Presenter Certificate – Future Horizon - undefined
01.2015 - 1 2016
Skills
AND COMPETENCIESExcellent communication skills able to liaise confidently with senior managementGood understanding of Director level responsibilitiesAn excellent level of attention to detailAble to work on your own initiative and to meet tight deadlinesExcellent word processing, shorthand and effective minute taking and IT skills AudioTyping, word processing and shorthand experienceAbility to priorities workload in a demanding team environment Experience &Knowledge of Microsoft Office, PowerPoint, Excel, Outlook
Self-Motivated
Self-Motivated
Problem-Solving
Dependable and Responsible
MS Office
Flexible and Adaptable
Active Listening
Attention to Detail
[Type] Software Proficiency
Data Entry
Timeline
Office Manager - NDigitec LLC – Media Production
07.2018 - Current
PERSONAL ASSISTANT - Habtoor Group LLC
01.2015 - 04.2018
- Advanced Training in Leadership &
Projects Management – 2009TV & Radio Presenter
Certificate – Future Horizon,
01.2015 - 1 2016
PERSONAL ASSISTANT - PROCTER & GAMBLE Gulf-FZE Dubai
05.2012 - 11.2015
Public Relations & Marketing Manager - Home Style Magazine, Syria
07.2005 - 11.2011
University of
Aleppo - Business Administration Degree,