JESSICA NCUBE

As a Sales Executive at Wellfit Dubai Marina, I am responsible for driving membership sales by engaging with potential clients, understanding their fitness and lifestyle needs, and providing tailored membership solutions. My role involves proactive lead generation, prospecting, and closing sales to meet and exceed revenue targets.

• Generate and convert leads through calls, referrals, and in-person consultations.

• Conduct membership presentations and tours of the luxury club facilities.

• Develop strong relationships with potential and existing members to ensure client retention.

• Handle objections and negotiations to close high-value memberships.

• Work closely with the marketing team to implement promotions and campaigns.

• Track sales performance and maintain accurate records in CRM software.

• Stay updated on industry trends, competitor offerings, and customer preferences to refine sales strategies.

• Provide exceptional customer service, ensuring members have a seamless onboarding experience.

• Delivered outstanding customer experiences through attentive care and superior service
• Carried out active selling from initial customer greeting
• Warmly greeted customers to establish positive first impressions, enhancing in-store experiences
• Negotiated and closed sales to secure profitable deals and contracts, achieving an average of 120% per month on achieved sales budgets
• Increased revenue through upselling and consistent contract renewals
• Engaged customers to enhance in-store experience and provide outstanding customer service
• Exceeded targets by delivering comprehensive and consistent service

• Company Overview: South Africa
• Pre-opened the Roodeport Mall new outlet
• Grew expected revenue in line with my KPI by 13% in one year by implementing successful sales strategies and tactics
• Adopted and improved leads management to Sale process to streamline seamless prospect transition to membership
• Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities
• Achieved sales goals and service targets by cultivating and securing new customer relationships
• With extensive product knowledge, I was able to present all membership offerings to clients by using dynamic presentations and practical use-case scenarios
• Maintained positive after-sales member engagements to foster a positive relationship for referral lead generation
• South Africa

• Promptly responded to inquiries and requests from prospective customers
• Monitored operations to assess and highlight results
• Scheduled meetings and travel arrangements to support C-level executives
• Partnered with management team to optimize operations and reduce costs
• Established strong rapport with stakeholders to enhance business credibility
• Spearheaded office workflow coordination, utilizing employee strengths and skillsets to better address task needs
• Created and led successful business culture focused on performance