Marilou Alcantara
Abu Dhabi,UAE
Summary
Dedicated massage therapist with expertise in lymphatic drainage, trigger point therapy, and spa treatments. Demonstrates strong ethics and professionalism while adapting to client needs to ensure optimal satisfaction and retention. Proficient in communication skills, customer service, and invoice processing, with a focus on meeting room preparation and sterilisation protocols. Skilled in massage oil selection and knowledgeable about skincare products, aiming to enhance client experiences through tailored treatments.
Skilled massage therapist with focus on holistic wellness and client satisfaction. Enhance client wellbeing through tailored therapeutic techniques and deep understanding of muscle anatomy. Create relaxing and rejuvenating experience by applying specialised knowledge in various massage modalities.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
SLIMMING THERAPIST
Alaicona Beauty Center
Abu Dhabi, UAE
2024.06 - Current
- Administered sports massages to athletes aiding in improved performance.
- Provided education on stretches and exercises, contributing to client's long-term health improvement.
- All Slimming Machine such as Eximia , Lipozero , Vibration, Full Body heating, Cooltech , Hydracool and etc.
- Recommend need based on slimming treatments for upselling/rebooking
- Collaborated closely with other healthcare professionals to provide comprehensive care for clients.
SLIMMING THERAPIST
VLCC INTERNATIONAL
Abu Dhabi, UAE
2023.05 - 2024.05
- Assisted clients in healing process, resulting in improved wellbeing.
- Handled sensitive customer issues with tact and professionalism, maintaining high levels of satisfaction.
- Helped clients understand their bodies better by teaching them about muscle functionality during sessions.
- Customized massage techniques for each patient's needs and goals.
- All Slimming machine such as Eximia, Lipozero, Vibration , Full body heating , Cooltech , hydrafacial and etc.
- Ensure that service delivery is 100% as per VLCC protocol
Massage therapist/Facialist
Beauty Box Salon
Doha , Qatar
2022.05 - 2023.05
- Liaised with dermatologists regarding serious skin conditions of clients when necessary.
- Utilised advanced massage techniques, improved circulation in facial tissues.
- Studied skin condition for accurate product recommendation.
- Maintained updated knowledge of industry trends to offer the latest services.
- Enhanced client satisfaction by providing personalised facial treatments.
- Promoted relaxation through calming facial massage treatments.
- Maintained clean and comfortable therapy environments, promoting relaxation and healing.
- Provided education on stretches and exercises, contributing to client's long-term health improvement.
- Demonstrated proficiency in Swedish massage techniques, providing relaxation and stress relief for clients.
Massage therapist/Receptionist
Jing-Jai Thai Salon
Doha, Qatar
2019.02 - 2021.02
- Increased client relaxation by providing calming Thai massages.
- Established a loyal clientele base by consistently delivering high-quality massages.
- Encouraged repeat bookings through offering top-notch massage experiences.
- Utilised aromatherapy oils to elevate the massage experience.
- Strengthened relationships with regular customers through excellent communication skills.
Massage therapist
Diva Lounge Spa
Doha, Qatar
2012.03 - 2016.03
- Employed hot stone therapy, promoting deeper muscle relaxation without causing discomfort.
- Applied effective pressure point therapy, reducing stress levels in patients.
- Performed client assessments prior to each session to determine the most suitable approach.
- Implemented advanced reflexology techniques for increased relaxation and wellbeing.
Facialist
Body and Face Mendez Medical Group
Manila, Philippines
2003.08 - 2004.08
- Achieved glowing results with deep cleansing techniques.
- Led clinical trials for new dermatological products, ensuring safety guidelines followed at all times.
- Performed cosmetic procedures such as Botox injections to enhance patient satisfaction.
- Alleviated patient concerns with clear, empathetic communication.
Education
Bachelor of Education - Education
MANUEL QUEZON UNIVERSITY
Philippines 1995.06 - 2000.04
Skills
Lymphatic drainage proficiency
- Ethics and professionalism
- Trigger point therapy
- Adaptive to client needs
- Spa treatments expertise
- Massage oil selection
- Sterilisation protocols familiarity
- Knowledge of skincare products
- Client retention focus
- Communication skills
- Meeting room preparation
- Customer Service
- Invoice processing
Languages
English
Native
Arabic
Intermediate
Certification
- HYDRACOOL- RAJUVENATION
- SLIMMING MACHINE( EXIMIA, LIPOZERO, EMS FULL BODY HEATING, COOLTECH, INDIVA)
- THALGO SKYENDOR FACIAL AND PRODUCTS -DOHA QATAR
- THALGO PRODUCTS AND TREATMENT (BODY AND FACE)- DOHA QATAR
- SLIMMING TRAINING -DOHA QATAR
- V COLLECTION (ANTI-AGING)- DOHA QATAR
Timeline
SLIMMING THERAPIST
Alaicona Beauty Center
2024.06 - Current
SLIMMING THERAPIST
VLCC INTERNATIONAL
2023.05 - 2024.05
Massage therapist/Facialist
Beauty Box Salon
2022.05 - 2023.05
Massage therapist/Receptionist
Jing-Jai Thai Salon
2019.02 - 2021.02
Massage therapist
Diva Lounge Spa
2012.03 - 2016.03
Facialist
Body and Face Mendez Medical Group
2003.08 - 2004.08
Bachelor of Education - Education
MANUEL QUEZON UNIVERSITY
1995.06 - 2000.04