Athletics
Jesus Guarin
Dubai
Summary
Proven track record at Enviroserve Services LLC, excelling in customer service and data entry, ensuring operational efficiency and client satisfaction. Skilled in work planning and fostering relationships, I significantly contributed to team success through strategic coordination and effective communication. Achieved notable improvements in process optimization and customer engagement. Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
14
14
years of professional experience
Work History
Coordinator - Green Truck
Enviroserve Services LLC
07.2023 - Current
- Checks and posts daily payments received from customers through Zoho system.
- Arrange and monitors the daily schedule of the collection team.
- Responds to customer query in a timely manner.
- Coordinate with the Logistics team for the one time pick-up collection.
- Maintains tracking report sheet of the collection team's daily schedule.
- Prepare weekly report of the progress of the collection team.
- Bring in new subscription from prospective customers.
- Performs other administrative tasks as requested from time to time.
- Completed daily calls for 50 customers
Administrative Coordinator
Enviroserve Services LLC
10.2022 - 07.2023
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Completed bi-weekly payroll for 70 employees.
Sales Support Specialist
Enviroserve Services LLC
07.2022 - 09.2022
- Assisted customers with sales needs such as inventory and shipping questions.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Prepared and presented sales reports and customer profiles to upper management.
- Coordinated responses and resources to handle special client requests.
Accounts Receivable Accountant
Enviroserve Services LLC
01.2020 - 06.2022
- Maintained healthy business relationships through proactive communication with clients regarding outstanding balances and payment terms.
- Managed past due balances, financial inquiries and other accounts receivable functions.
- Supported company growth by ensuring timely revenue recognition and accurate financial data entry.
- Reduced invoice disputes by maintaining accurate records and promptly addressing client concerns.
Human Resources Coordinator
Enviroserve Services LLC
01.2020 - 06.2022
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
Administrative Officer
Elan Interiors LLC
09.2010 - 09.2019
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Education
Bachelor in Banking And Finance - Banking And Financial Support Services
Polytechnic University of The Philippines
Manila04.1992
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
Interests
Coin and stamp collection
Timeline
Coordinator - Green Truck
Enviroserve Services LLC
07.2023 - Current
Administrative Coordinator
Enviroserve Services LLC
10.2022 - 07.2023
Sales Support Specialist
Enviroserve Services LLC
07.2022 - 09.2022
Accounts Receivable Accountant
Enviroserve Services LLC
01.2020 - 06.2022
Human Resources Coordinator
Enviroserve Services LLC
01.2020 - 06.2022
Administrative Officer
Elan Interiors LLC
09.2010 - 09.2019
Bachelor in Banking And Finance - Banking And Financial Support Services
Polytechnic University of The Philippines
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