Jharna Halder
Kolkata,India
Summary
Passionate Housekeeping Executive with a keen eye for detail and a commitment to excellence. Dedicated to creating a welcoming, spotless environment while leading teams to uphold high hospitality standards.
Overview
9
9
years of professional experience
Work history
Housekeeping executive
Marriott International
Udaipur, India
09.2025 - Current
- Streamlined company policies for improved staff productivity.
- Led team for successful execution of annual corporate goals.
- Identified growth opportunities, leading to business expansion.
- Influenced positive organizational change with effective leadership techniques.
Housekeeping Executive
Timberlakes Luxury Resort Coorg
Coorg, India
10.2024 - 08.2025
- Supervised housekeeping staff to ensure cleanliness standards are met
- Managed inventory of cleaning supplies and ensured timely replenishment
- Coordinated with other departments to ensure seamless guest experiences
- Conducted training sessions for housekeeping staff on hygiene and safety rules
- Inspected rooms and public areas to maintain high standards of cleanliness
Shift Leader
Fairmont Ajman
Ajman, UAE
01.2023 - 09.2024
- Addressed customer complaints and resolved issues
- Trained and assigned tasks to team members
- Provided instructions and feedback to team during shifts
- Promoted safety culture through clear communications and inspections
- Maintained neat and tidy workstation to promote cleanliness and sanitation guidelines
- Planned and coordinated events and activities, maintaining seamless and efficient workflow
- Managed and trained staff and provided strategic solutions
Desk Coordinator
Fairmont Ajman
Ajman, UAE
10.2021 - 12.2022
- Good knowledge in handling guest requests
- Good knowledge of housekeeping operations
- Responsible for departmental keys and guest floor master cards
- Maintaining records related to day-to-day operations of housekeeping
- Good understanding of the property management software (Opera & Opera Cloud)
- Prepare the room discrepancy list for the front office
- Prepare the missing/broken items register
- Handle the lost and found procedures and all inquiries
- Coordinate with engineering/maintenance department for room maintenance issues
- Give proper handover to the next shift staff and mention all responsibilities in detail to the next shift staff before leaving
Room Attendant
IBIS GURUGRAM Hotel
07.2018 - 10.2021
- Maintained cleanliness of hotel rooms to improve guest satisfaction.
- Identified maintenance issues swiftly; ensured prompt resolution through communication with the relevant department.
- Coordinated with front desk staff for efficient room allocation and preparation.
Industrial Trainee
The Retreat Hotel & Convention Center
Mumbai
12.2016 - 05.2017
- Proven ability to spend the majority of the day walking, twisting, bending, pushing, pulling, and kneeling while cleaning
- Remarkable ability to communicate clearly and concisely
Education
BOARD - Bengal
Joke Bhatachari Vidyasram High School
Modern Land Girls High School
SBIHM School Of Management
Barasat, KolkataSkills
- Staff training
- Hygiene compliance
- Inventory management
- Guest relations
- Quality assurance
- Problem solving
- Team leadership
- Operational planning
Languages Known
English
Hindi
Bengali
Strengths Summary
- Efficient and Competent in Public Speaking
- Pedant with Problem Solving activities and Computer Skills
- Ability to work as an individual as well as in a group in difficult situations
- Strong Inspirational with Leadership Skills and eager to learn new things
- Optimistic and Achievement Oriented
Timeline
Housekeeping executive
Marriott International
09.2025 - Current
Housekeeping Executive
Timberlakes Luxury Resort Coorg
10.2024 - 08.2025
Shift Leader
Fairmont Ajman
01.2023 - 09.2024
Desk Coordinator
Fairmont Ajman
10.2021 - 12.2022
Room Attendant
IBIS GURUGRAM Hotel
07.2018 - 10.2021
Industrial Trainee
The Retreat Hotel & Convention Center
12.2016 - 05.2017
BOARD - Bengal
Joke Bhatachari Vidyasram High School
Modern Land Girls High School
SBIHM School Of Management