JHENARD G. JUALO
Abu Dhabi
Summary
Passionate hospitality professional with experience in barista services, food preparation, and customer service. Skilled in creating espresso-based drinks, latte art, and maintaining kitchen efficiency. Focused on delivering excellent guest experiences and improving operational processes. Enthusiastic about further developing technical skills in IT and digital tools.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista / Bartender
LE NOIR CAFE
12.2023 - Current
- Crafted high-quality drinks, ensuring taste consistency
- Maintained coffee machine calibration for optimal performance
- Provided exceptional customer service and managed POS systems
Kitchen Crew
SOUTHERN FOOD COMPANY
10.2022 - 10.2023
- Assisted in food prep, maintaining kitchen safety and cleanliness
- Managed ingredient storage and followed food safety protocols
Barista
COFFEE BEAN & TEA LEAF
05.2021 - 10.2022
- Prepared a variety of coffee and tea beverages
- Provided excellent customer service and handled register operations
Service/Kitchen Crew
McDONALD’S
03.2019 - 05.2021
- Managed high-volume orders and ensured fast service
- Trained new staff and maintained kitchen standards
Education
Professional Diploma - Barista
Filipino Institute
07.2023
Bachelor of Science - Information Technology
ICCT Colleges
03.2022
Digital Animation - undefined
Gardner College
03.2018
Skills
- High-quality espresso
- Creative latte art
- Efficient in high-pressure environments
- Complaint handling
- Problem-solving
- Photo/video editing
- Microsoft Office
- POS operation
- Basic programming
Certification
- Online Call Center Training, Talent Avenue PH, 03/23
- English Proficiency for Customer Service, TESDA, 03/23 - 05/23
Timeline
Barista / Bartender
LE NOIR CAFE
12.2023 - Current
Kitchen Crew
SOUTHERN FOOD COMPANY
10.2022 - 10.2023
Barista
COFFEE BEAN & TEA LEAF
05.2021 - 10.2022
Service/Kitchen Crew
McDONALD’S
03.2019 - 05.2021
Bachelor of Science - Information Technology
ICCT Colleges
Digital Animation - undefined
Gardner College
Professional Diploma - Barista
Filipino Institute
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