Summary
Overview
Work History
Education
Skills
Timeline
Generic
JHERSON DAGATAN

JHERSON DAGATAN

Waiter/Cashier/Nursing Assistant/Customer Service Representative
Abu Dhabi

Summary

Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace. Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment.

Overview

4
4
years of professional experience

Work History

Cashier

Tasha's Group of Companies
Abu Dhabi
08.2023
  • Operated cash register, balanced cash, sent reports via email, performed opening and closing procedures.

Cashier/Waiter-Document Controller Intern

Holiday Inn Meydan Riyadh
05.2021 - 05.2023
  • Operated cash register, processed payments, resolved and de-escalated issues, provided efficient and courteous service.

Call Center Representative

Concentrix CVG Philppines, Inc.
Cavite
09.2020 - 12.2020
  • Provided support to customers, followed determined script, managed and resolved issues with customers, listened to feedback and implemented changes, achieved successful calling metrics.

Call Center Representative

Teleperformance Sucat Site
Sucat
09.2019 - 03.2020
  • Provided support to customers, followed established procedures during calls, managed and resolved issues with customers, built trust through personalized conversations, exceeded performance metrics.

Education

Certification In Nursing Assistant/Caregiver Candidate - undefined

Total Care International

Bachelor Of Science (B.S.) In Hotel and Restaurant Management - undefined

Sultan Kudarat State University

Skills

POS Systems

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Timeline

Cashier

Tasha's Group of Companies
08.2023

Cashier/Waiter-Document Controller Intern

Holiday Inn Meydan Riyadh
05.2021 - 05.2023

Call Center Representative

Concentrix CVG Philppines, Inc.
09.2020 - 12.2020

Call Center Representative

Teleperformance Sucat Site
09.2019 - 03.2020

Certification In Nursing Assistant/Caregiver Candidate - undefined

Total Care International

Bachelor Of Science (B.S.) In Hotel and Restaurant Management - undefined

Sultan Kudarat State University
JHERSON DAGATANWaiter/Cashier/Nursing Assistant/Customer Service Representative