Summary
Overview
Work History
Education
Languages
Professional Awards
Total Experience
Personal Information
Skills
Timeline
CustomerServiceRepresentative
JHOB VINEETH

JHOB VINEETH

Sharjah

Summary

Tech savvy Information Technology Executive with strong background in life-cycle and information technology project management methodologies. Skilled in senior-level metrics reporting to support and integrate divergent data sources and monitor performance strategy. Leverages extensive network infrastructure and process knowledge to meet operational goals.

Overview

9
9
years of professional experience

Work History

IT Executive

Cosmo Centre Trading L.L.C
Sharjah
02.2023 - Current
  • Designed computer hardware components and peripheral devices.
  • Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols device SonicWall, D-Link, Aruba.
  • Installed and maintained automated teller machines in retail stores.
  • Worked Dynamics 365 Server with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Reviewed and recorded hardware inventories by documenting serial numbers and other specifics for accurate tracking.
  • Relocated and configured desktop computer devices and IP phones to facilitate office moves and new employee workstations.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Planned, designed, and scheduled phases for new Retail outlet projects.
  • Created organized filing system to manage department documents.

Executive IT

INDIGO AIRLINES
Chennai
07.2019 - 06.2022
  • Maintain more than 300+ computers in INDIGO Backup Office Domestic and International Airport at Chennai, Manage TRV, TRZ, IXM, RJA Airport Station IT responsibility
  • Install & Configure Palas Machine at the Base station, Provide the Remote Support to Sub Airport Station Respective Location
  • Experience with BMC Client Management Console
  • Install and configure the modem, routers and LAN
  • Responsibilities for the Baggage management area service end device and server configuration
  • Monitoring network connectivity for regular flight operation reliability
  • Develop and maintain the documents, library and procedural documents of the Assets like Desktops, Network device, Printer Management, Biometric Devices
  • Identify the issue Report and response with E-mail to the respective communicate Departments

IT (FMS) ENGINEER

CMS c/o INDIGO AIRLINES
Trivandrum
04.2016 - 06.2019
  • Maintain more than 50+ computers in INDIGO Backup Office Domestic and International Airport at Trivandrum.
  • Install and configure the modem, routers, hubs and LAN.
  • Responsibilities for the Baggage management area service end device and server configuration.
  • Monitoring network fluctuation for regular flight operation reliability.
  • Configure and maintenance and McAfee Antivirus.
  • Discuss the IT Infrastructure with the Head IT Admin upgrade the required level of Service.
  • Develop and maintain the documents, library and procedural documents of the IT asset.
  • Identify the issue Report and E-mail to the respective communicate IT service department.

Junior System Admin

CAPSTOCKS AND SECURITIES PVT. LTD.
Trivandrum
01.2015 - 03.2016
  • Responsibilities as windows System Administration include monitor and tune system to make sure of the optimum level of the performance.
  • Maintain more than 420 computers in firm and 200+ computers in branches.
  • Backup and Restore Server Database, Keep a track of the appropriate software and upgrade the software packages.
  • Responsibilities for the support of Zimbra Mail server.
  • Responsibilities for Windows 2003, 2008, 2012 server & client windows XP, 7, 8.1, 10 support.
  • Develop and maintain the documents, library and procedural documents of the system.
  • Install and configure the modem, routers, hubs and LAN terminal servers.
  • Configure and maintenance K7 Antivirus business solution.

Education

Bachelor of Commerce (B.com) -

Hindustan Collage of Arts & Science-Chennai
01.2014

Information Technology Course (CCNA) - undefined

National Institute of Information Technology - Chennai
01.2013

Higher Secondary - undefined

St. George Mat. Hr. Sec. School - Chennai
01.2010

Languages

  • English
  • Tamil
  • Malayalam

Professional Awards

  • Recognized as Customer Service Ambassador multiple times in IndiGo's R&R Events.
  • Each Other Awards for Internal Team support.

Total Experience

8 Years

Personal Information

  • Date of Birth: 05/14/93
  • Gender: Male
  • Passport Number: N9038015
  • Marital Status: Single

Skills

  • Infrastructure development
  • Product development
  • Budget administration
  • Project lifecycle management
  • Maintenance and Repair
  • Organization and Time Management

Timeline

IT Executive

Cosmo Centre Trading L.L.C
02.2023 - Current

Executive IT

INDIGO AIRLINES
07.2019 - 06.2022

IT (FMS) ENGINEER

CMS c/o INDIGO AIRLINES
04.2016 - 06.2019

Junior System Admin

CAPSTOCKS AND SECURITIES PVT. LTD.
01.2015 - 03.2016

Bachelor of Commerce (B.com) -

Hindustan Collage of Arts & Science-Chennai

Information Technology Course (CCNA) - undefined

National Institute of Information Technology - Chennai

Higher Secondary - undefined

St. George Mat. Hr. Sec. School - Chennai
JHOB VINEETH