JIBIL AJAYAN
Dubai,UAE
Summary
Restaurant management professional with extensive experience leading high-performing hospitality teams. Develops staff to maximise establishment potential. Motivated to enhance profits and continuously improve service delivery.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food & Beverage Assistant Manager-In Room Dining
Sofitel Dubai The Palm,Accor
Dubai, UAE
04.2021 - Current
- Identified and maximised upselling opportunities to increase sales and profits.
- Led F&B team to champion customer service and consistently elevate food presentation standards.
- Assisted management in conducting annual staff appraisals with team members working within area of responsibility.
- Trained new joiners in food regulatory compliance and company standards by delivering on-the-job and mandatory training.
- Liaised with chef on duty to provide seamless food service and communicated with head chef to provide feedback on same
- Controlled food and beverage inventory, strategically ordering supplies and anticipating consumer demands to prevent out-of-stock items.
- Planned staff rotas to meet customer demand whilst remaining under budget.
- Built loyal customer base by creating welcoming environment with top quality service.
- Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
- Hiring required staffs and providing training for the staffs.
F&B Supervisor, All Day Dining & In Room Dining
Movenpick Hotel IBN Battuta Gate,
Dubai, UAE
01.2017 - 08.2020
F &B Captain In Room Dining
Movenpick Hotel IBN Battuta Gate
Dubai, UAE
01.2014 - 12.2016
F&B Captain Lobby Lounge Bar
Movenpick Hotel IBN Battuta Gate.
Dubai, UAE
01.2013 - 01.2014
F&B Waiter, All Day Dining
Movenpick Hotel IBN Battuta Gate
Dubai, UAE
01.2011 - 01.2013
F&B Waiter Pavilion Cafe
The Palace Downtown, Emaar Hospitality.
Dubai, UAE
01.2011 - 09.2011
F&B Waiter
Lotus 8 Airport Hotel
Cochin, India
01.2010 - 01.2011
F&B Trainee
Alankrita hotels& Resorts
Hyderabad, India
05.2009 - 10.2009
Education
Diploma of Education - Hotel management
Food Craft Institute of Hotel Management
Kerala, IndiaHigher Secondary Education - Plus Two
LBSMHSS Avittathur
Kerala, India 04.2001 -
SSLC -
St. Mary's HSS, Irinjalakuda
Kerala,India2003
Skills
- Food preparation supervision
- Food hygiene regulations
- Menu design and development
- Menu optimisation
- F&B inventory management
- Customer complaint handling
- Cleaning and sanitation procedures
- Shift scheduling
- Quality Assurance
- Project budgeting
- Training
- External recruitment
- Performance evaluations
- Recruitment
Certification
- Selected as Star and employee of the month April 2013 & December 2015
- Employee of the year 2013.
- Certified Outlet Trainer
- Lobster Ink certified
- HACCP certified
- PIC Certified in 2022.
- Train The Trainer.
- ISO Trainer Certified.
Languages
English
Fluent
Hindi
Fluent
Malayalam
Native
Timeline
Food & Beverage Assistant Manager-In Room Dining
Sofitel Dubai The Palm,Accor
04.2021 - Current
F&B Supervisor, All Day Dining & In Room Dining
Movenpick Hotel IBN Battuta Gate,
01.2017 - 08.2020
F &B Captain In Room Dining
Movenpick Hotel IBN Battuta Gate
01.2014 - 12.2016
F&B Captain Lobby Lounge Bar
Movenpick Hotel IBN Battuta Gate.
01.2013 - 01.2014
F&B Waiter Pavilion Cafe
The Palace Downtown, Emaar Hospitality.
01.2011 - 09.2011
F&B Waiter, All Day Dining
Movenpick Hotel IBN Battuta Gate
01.2011 - 01.2013
F&B Waiter
Lotus 8 Airport Hotel
01.2010 - 01.2011
F&B Trainee
Alankrita hotels& Resorts
05.2009 - 10.2009
Higher Secondary Education - Plus Two
LBSMHSS Avittathur
04.2001 -
Diploma of Education - Hotel management
Food Craft Institute of Hotel Management
SSLC -
St. Mary's HSS, Irinjalakuda
- Selected as Star and employee of the month April 2013 & December 2015
- Employee of the year 2013.
- Certified Outlet Trainer
- Lobster Ink certified
- HACCP certified
- PIC Certified in 2022.
- Train The Trainer.
- ISO Trainer Certified.
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