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Jibu Daniel
Telecom Engineer
Abu Dhabi
Summary
Telecommunications Engineer with extensive background in telephone and data systems. Major strengths include, troubleshooting and repairing PBXs, voicemail systems, PC networking and IP networks. Incredibly hardworking and dedicated employee with expertise in Telecom Field demonstrated across 10 plus years of industry performance.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Telecommunications Engineer
Etisalat
Abu Dhabi
06.2014 - Current
- Researched and recommended network and data communications hardware and software.
- Performed telecommunication and networking business evaluations.
- Monitored overall network performance.
- Maintained documentation for telecommunication systems, equipment inventory and floor plans.
- Installed, maintained and supported VoIP applications.
- Performed day-to-day monitoring, management, administration and support of alarm systems.
- Worked closely with network administrators and server engineers to deliver quality service.
- Installed, maintained and supported IVR applications.
- Adapted and modified standard techniques, procedures and criteria to solve complex problems.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Maintained appropriate environmental conditions in telephone equipment rooms.
- Fielded stressful calls while entering information into computer aided dispatch system for police, fire and emergency medical services personnel dispatch.
- Installed, maintained and supported voice/data applications.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Coordinated installation of new users and relocations of existing users.
- Identified poor quality lines and underutilized circuits.
- Conduct proper testing, termination of fast connectors (Corning, Fujikura, Sumitomo, etc.) and maintaining of fiber cable both on indoor and outdoor using the prescribed tools by ETISALAT (power meters, OTDR, visual fault locator like laser light source)
- Installation and commission of Optical Network Unit(ONU)/Optical Network Terminal (ONT) such as Huawei OT550, HG851, HG851A, OT925,OT928G,HG820H and Zhone 2520,2424,2424A to the customer for VOIP, high speed internet (ADSL) and IPTV connections.
- Site survey for data and voice/GPON requirements, Planning and Estimation.
ELV Engineer
Etisalat
Dubai
12.2010 - 06.2014
- Monitored installation and operations to consistently meet rigorous customer requirements.
- Arranging Presentations for customers; assist in reviewing topology and closing opportunity.
- Coordinated with vendors to identify and procure appropriate equipment necessary for project completion.
- Improved methods for measurement, documentation and work flow management.
- Handing over the projects upon award to the implementation team.
- Frequent site visits to ensure the work quality and also clearing technical and site related issues.
- Preparing detailed project plans and coordinating with site engineers for proper and successful execution of projects as per the site construction diagram
- Conducting Site Surveys, designing, estimation and detailed BOQ preparation with the help of estimation team.
System Administrator
Smartcore systems
Kerala
09.2008 - 08.2010
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Worked with users to determine areas of technology in need of improved usability.
- Responsible for networking, design, installation and maintenance services.
- Supporting users and network administrators over the telephone and by email.
- Assist user to resolve hardware or software related problems
- Supported day-to-day operations, monitoring and resolving client/server and storage issues.
- Configured and tested Windows Server operating systems with roles features.
- Oversaw IT activities to laptops, tablets and PDAs for corporate users.
Education
Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering
MCET
KERALA,INDIA 06.2004 - 04.2008
Skills
Network field installations
Certification
MCSE
Interests
Hobbies
Exercise and Healthcare, bike riding, hearing Songs, Book reading, Playing cricket...
Additional Information
Passport Details
Passport Number : N0254956
Place of Issue : Abu Dhabi
Date of Issue : 30/11/2015
Date of Expiry : 29/11/2025
Driving License Details : 2204750 (30-12-2014 to 29-12-2024)
Reference:(1) Murali Krishnan (Mob:+971502346098)
(2) Jibin Thomas(Mob:+971566608577)
Timeline
Telecommunications Engineer
Etisalat
06.2014 - Current
ELV Engineer
Etisalat
12.2010 - 06.2014
MCSE
10-2008
System Administrator
Smartcore systems
09.2008 - 08.2010
Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering
MCET
06.2004 - 04.2008
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