Jeewan Bhatt
Student
Ras al-Khaimah
Summary
Dedicated and versatile professional transitioning into the hospitality sector, currently pursuing a degree in Business Hospitality Management at UAE Pacific Link College at Ras al-Khaimah. Bringing a strong foundation in financial management, operational efficiency, and sales strategy from a diverse background. Skilled in enhancing customer satisfaction, managing budgets, and streamlining processes to drive business growth. Eager to apply transferable skills to contribute to a dynamic hospitality team.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Sales Representative
Singapore Beverages Nepal Pvt Ltd
05.2024 - 01.2025
- Expanded the client base through networking and professional relationship building, a key skill for securing corporate and event bookings
- Enhanced client satisfaction by addressing concerns promptly and providing tailored service, reflecting a strong focus on guest experience
- Increased sales revenue by identifying and targeting high-potential accounts and market segments
- Conducted product demonstrations to educate clients on features and benefits, a skill transferable to showcasing hospitality services and amenities
Finance and Operations Manager
Nandalal Traders & Suppliers Pvt. Ltd
06.2021 - 06.2024
- Managed financial operations and budgeting, overseeing accounts receivable and cash flow operations, similar to a hotel's financial controller
- Improved operational efficiency by streamlining accounting processes and implementing cost-saving measures, directly impacting the bottom line
- Developed financial forecasts to support strategic planning and informed management decisions, such as budgeting for events or capital improvements
- Analyzed departmental budgets and financial reports to ensure accurate reporting and resource allocation
IT Support Specialist
Bhatt Suppliers Pvt Ltd
03.2022 - 03.2024
- Acted as a liaison between end-users and software providers for technical issues, a skill critical for managing property management systems (PMS) or Point-of-Sale (POS) systems
- Provided hands-on training for staff on various technical topics, demonstrating experience in training front-desk and back-of-house teams on new systems
- Performed troubleshooting and configuration of Cisco and Arista routing/switching platforms, ensuring seamless operation of hotel IT infrastructure
- Improved overall security measures by reviewing and updating network settings, vital for protecting guest data and internet systems
Education
Diploma - Business Hospitality Management
Pacific Link College
Ras Al-Khaimah 04.2001 -
Higher Secondary Level - Management With Computer Science
Uniglobe Secondary School
Kamladi,Kathmandu 04.2001 -
Skills
Customer service
Training/Courses
Training & Certifications
- Computer Applications (Basic to Advanced) – [Creation Computer Tech]
Completed: [2017]
Gained proficiency in MS Office (Word, Excel, PowerPoint)
Learned computer hardware, operating systems, and troubleshooting
Hands-on training in internet usage, typing, and office productivity tools - Advanced Computer Skills – [CCT]
Completed: [2018]
Data management and analysis with Excel
Introduction to HTML and DOS (Disk Operating Systems)
File security, networking fundamentals, and cloud applications - Digital Marketing Certification – [IT Zone Computer]
Completed: [2019]
Search Engine Optimization (SEO) and Search Engine Marketing (SEM)
Social Media Marketing (Facebook, Instagram, TikTok, LinkedIn Ads)
Email marketing, content strategy, and Google Analytics
Timeline
Sales Representative
Singapore Beverages Nepal Pvt Ltd
05.2024 - 01.2025
IT Support Specialist
Bhatt Suppliers Pvt Ltd
03.2022 - 03.2024
Finance and Operations Manager
Nandalal Traders & Suppliers Pvt. Ltd
06.2021 - 06.2024
Diploma - Business Hospitality Management
Pacific Link College
04.2001 -
Higher Secondary Level - Management With Computer Science
Uniglobe Secondary School
04.2001 -