Jigarkumar Solanki
Summary
Dynamic and customer-focused Cabin Crew Member with experience at Wizz Air UK and Currently Working with Wizz Air Abu Dhabi, skilled in problem-solving and communication. Proven ability to resolve conflicts and ensure passenger safety, while maintaining a clean and organized cabin environment. Certified in CPR and First Aid, demonstrating commitment to passenger well-being and service excellence.
Overview
8
8
years of professional experience
Work History
Cabin Crew Member
Wizz Air Abu Dhabi
03.2024 - Current
- Checked personnel for proper uniforms and safety equipment.
- Enforced lost and found procedures for any items inadvertently left behind by travelers.
- Cleaned and serviced aircraft cabin, galleys and lavatories.
- Stocked cabin with safety guides, airsick bags and cleaning products after every flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
- Answered passenger questions and provided solutions to issues arising during flights.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Resolved passenger conflicts and medical emergencies during flights.
- Assisted passengers with disabilities.
- Performed pre-flight check and security search or security check.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
Cabin Crew Member
Wizz Air UK
05.2023 - 03.2024
- Checked personnel for proper uniforms and safety equipment.
- Enforced lost and found procedures for any items inadvertently left behind by travelers.
- Cleaned and serviced aircraft cabin, galleys and lavatories.
- Stocked cabin with safety guides, airsick bags and cleaning products after every flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
- Answered passenger questions and provided solutions to issues arising during flights.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Resolved passenger conflicts and medical emergencies during flights.
- Assisted passengers with disabilities.
- Performed pre-flight check and security search or security check.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
Warehouse Associate
B&M Bedford Warehouse
02.2023 - 04.2023
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated box or straight trucks and cargo vans.
- Consistently lifted materials weighing as much as 32 kgs.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Warehouse Associate
Amazon Ltd (Short Term Contract)
11.2022 - 01.2023
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Branch Relationship Officer
Axis Bank Ltd.
09.2019 - 09.2022
- Welcoming to customer with smile & positive attitude and doing a day to day retail transaction of Customers.
- Being Customer centric Acting with care and integrity, resolve queries and giving our customers confidence in service Which i providing.
- Work of Cheque clearing Transaction and Cash Handling.
- Resolve query of Card Holder which is either Debit card or Credit card.
- Achieving a Monthly Target of All Banking Retail Products like Open Current account, Saving account,Life insurance,General insurance, Mortgage loan,etc..
- Helping a customer and Motivate customer for using cash deposit machine and Online banking instead of physically visit of branch.
- Responsible for portfolio of 370 customers.
- Fulfill Annual Target of PPC ( 17 Products per customer ) for 370 Portfolio Mapping a customer as Creating stickiness towards Bank as much as possible.
- Complete e-learning of Bank Training and exam within a time duration , like new products, new software.
- Met with members to understand goals and recommend solutions to fit specific needs.
Bank Officer
Yes Bank Ltd
06.2017 - 09.2019
- Managed customer service inquiries and pinpointed and implemented proper path to resolution.
- Handled various accounting transaction
- wrote and distribute customer correspondence
- Establish rapport with new client through Phone calls or Face to Face to increase the satisfaction and loyalty of customer.
- Acquiring new Accounts and many more Banking Products From existing customer and new customer.
- Did the Marketing activities for Increasing the Bank Awareness.
- Gave Service of Door step Banking.
- Solve the customer query on phone calls or face to face.
Education
Master of Accountancy - Accounting And Finance
M.K. Bhavnagar University
Bhavnagar06-2017
Bachelor of Accountancy - Accounting And Finance
K R Doshi Group of Colleges.
Bhavnagar Skills
- Amiability
- Assertiveness
- Communication
- Customer service
- Flexibility
- Numerical ability
- Physical fitness
- Problem solving
- CPR, First aider
- Fire fighting
Accomplishments
- Achieved National level MDRD contest by completing Life insurance Annual Target with accuracy and efficiency. Got a gift and Certificate Frame from AXIS Bank ltd.
Self Declaration
Here I Am Declaring That All The Statement Mentioned Above Is True, Complete, And Authenticated To The Best Of My Knowledge.
I Am Really Thankfull That You Took a Interest In My Resume And Read It Carefully.
Thank You 🙏
Your Faithfully
Jigarkumar SOLANKI
Languages
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Cabin Crew Member
Wizz Air Abu Dhabi
03.2024 - Current
Cabin Crew Member
Wizz Air UK
05.2023 - 03.2024
Warehouse Associate
B&M Bedford Warehouse
02.2023 - 04.2023
Warehouse Associate
Amazon Ltd (Short Term Contract)
11.2022 - 01.2023
Branch Relationship Officer
Axis Bank Ltd.
09.2019 - 09.2022
Bank Officer
Yes Bank Ltd
06.2017 - 09.2019
Master of Accountancy - Accounting And Finance
M.K. Bhavnagar University
Bachelor of Accountancy - Accounting And Finance
K R Doshi Group of Colleges.
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