JIHAN ABDULAZIZ
Dubai,United Arab Emirates
Summary
Talent Acquisition professional specializing in executive search and recruitment within the F&B industry across the Middle East. Experienced in delivering end to end recruitment solutions, partnering with clients to identify, attract, and secure high caliber talent through a consultative and relationship driven approach. Skilled in talent mapping, market research, stakeholder management, and building long term candidate pipelines, with a strong understanding of the F&B sector and its evolving talent landscape.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Associate Consultant | Hospitality Talent Acquisition
Food People
Dubai
2025.01 - 2026.06
- Manage end to end recruitment across the hospitality and food industry, partnering with clients to identify and secure high caliber talent.
- Recruit mid management through C Suite professionals across Restaurants, Food Retail, Foodservice and Food E Commerce sectors throughout the Middle East and Africa.
- Partner with hiring managers to understand business objectives, hiring requirements, and market trends to develop effective recruitment strategies.
- Source and engage passive and active candidates through LinkedIn Recruiter, referrals, networking, and targeted market mapping.
- Conduct candidate screening, competency based interviews, and comprehensive assessments to evaluate technical skills, leadership capability, and cultural fit.
- Build and maintain talent pipelines across Operations, Culinary, Sales & Marketing, Supply Chain, Human Resources, Finance, Real Estate, Development, and Executive Leadership functions.
- Manage the recruitment process from initial brief through offer negotiation while ensuring an exceptional candidate and client experience.
- Provide market intelligence, salary benchmarking, and hiring insights to support clients in making informed talent decisions.
- Develop long term relationships with clients and candidates, acting as a trusted recruitment partner within the hospitality industry.
Senior Cabin Crew
Emirates Airline
Dubai
2018.10 - 2024.12
- Delivered premium customer experiences while managing high pressure operational environments.
- Collaborated with multicultural teams to ensure smooth operations and compliance with company procedures.
- Resolved complex customer issues with professionalism, sound judgement, and effective conflict resolution.
- Mentored and supported new team members, contributing to onboarding and maintaining operational standards.
People & Events Coordinator
Faculty of Business Administration- Balamand
2017.01 - 2017.04
- Planned and coordinated university events from concept through execution.
- Managed vendor relationships, budgets, logistics, and event timelines.
- Collaborated with internal stakeholders to ensure successful delivery of marketing initiatives.
- Coordinated multiple projects simultaneously while maintaining high organisational standards.
- Supported administrative planning and operational execution across departmental activities.
Guest Experience Coordinator
Four Seasons
2015.06 - 2016.01
- Built and maintained strong guest relationships by delivering a personalized luxury hospitality experience.
- Collaborated with cross functional teams to coordinate guest requests and ensure seamless service delivery.
- Managed guest feedback and resolved concerns professionally, contributing to high satisfaction and retention.
- Maintained accurate guest records and communicated service insights to support operational improvements.
- Assisted in onboarding and mentoring new team members to ensure consistency with brand standards and service excellence.
Education
Bachelors of Business Administration -
University of Balamand
Lebanon 2014.01 - 2017.01
Freshman Arts - undefined
Lebanese International University
Lebanon 2013.01 - 2014.01
Skills
- Talent Acquisition
- Stakeholder Management
- Interpersonal Skills
- Sales
- Time Management
- Negotiation
LANGUAGES
Spanish
Native
English
Fluent
Arabic
Advanced
Certification
- Human Resource Management: HR for People Managers Specialization, University of Minnesota Sep 2024 — Mar 2025
- Google Project Management, Google Feb 2024 — Aug 2024
Timeline
Associate Consultant | Hospitality Talent Acquisition
Food People
2025.01 - 2026.06
Senior Cabin Crew
Emirates Airline
2018.10 - 2024.12
People & Events Coordinator
Faculty of Business Administration- Balamand
2017.01 - 2017.04
Guest Experience Coordinator
Four Seasons
2015.06 - 2016.01
Bachelors of Business Administration -
University of Balamand
2014.01 - 2017.01
Freshman Arts - undefined
Lebanese International University
2013.01 - 2014.01