Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic
JIJI RAJAN

JIJI RAJAN

Abu-Dhabi

Summary

A committed and highly competent professional, Nurse with CPC certification, equipped with 10 years of experience in vivid aspects of the medical field and revenue cycle management such as authorization, medical coding, submission and resubmission, medical billing, and administration in key roles. Currently working as Approvals Officer at Nmc Speciality Hospital, Abu Dhabi, managing authorization team and monitoring day-to-day operations and preparing reports of daily activity as requested for management and assists management in monthly reports as requested. Highly experienced in dealing with all insurance companies in UAE. Excellent knowledge in handling Medical claims. Apply medical knowledge and best insurance practices while reviewing and verifying the pre-approval requests received from different departments to obtain authorizations as required by insurance companies dependent upon the plan coverage for all Insurance patients. Ensure that the details of the Pre-Authorization Requests are in line with the regulators' standards, especially the claim adjudication Rules and Business Rules. Handling the rejected pre-authorization and getting required justification from the treating doctor to resend it to Insurance company and obtain the approval. Monitor and analyze rejections rates and denial reasons, perform a claim review according to medical necessity and prepare the rejected claims for the resubmission process. Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service. Confident, self-motivated, and easily adaptable to new systems and circumstances. Good leadership skills and highly enthusiastic in taking initiative Trained to work in a professional and systematic environment. Interactive with people and a good team player who is learning from others and imparting knowledge to others.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Approval Officer

NMC specialty Hospital
11.2024 - Current
  • Expertly managed approval requests for various departments, including Cardiology, Oncology, Pulmonology, Internal Medicine, Ophthalmology, and Dermatology
  • Conducted thorough analysis and verification of OP and IP registrations to minimize rejection rates and eliminate registration errors
  • Monitored and tracked approval outcomes, generating detailed reports that helped reduce rejection rates and optimize approval processes
  • Updated and maintained accurate insurance plans, providing monthly KPI reports to the insurance management team to support strategic decisions

Approval Officer

Al Abeer Medical Centre - Day surgery Unit
03.2023 - 10.2023
  • Processed and approved requests for Day Case procedures across multiple OP departments, including Orthopedics, Urology, ENT, Internal Medicine, Gynecology, Dental, and Physiotherapy, ensuring smooth patient care and coverage
  • Analyzed and verified OP registrations, reducing rejection rates and registration errors through meticulous review and follow-up
  • Maintained a detailed tracking system for approvals and rejections, creating actionable reports to continuously improve approval success rates

Medical Insurance Coordinator

NMC specialty Hospital
01.2014 - 01.2020
  • Liaised with top insurance companies in the UAE, securing approvals for departments such as Neurology, Neurosurgery, Gastroenterology, and Oncology
  • Streamlined the approval process for emergency admissions by obtaining prompt verbal approvals and ensuring swift conversion to written confirmations
  • Managed pre-authorization requests by accurately quoting and submitting them for timely written approvals, enhancing patient care efficiency

Staff Nurse

Talwar Medical Centre
01.2010 - 01.2012
  • Supervised and trained nursing staff, resolving conflicts and fostering a collaborative work environment to improve patient care
  • Managed daily financial reporting with precision, ensuring accuracy in financial records
  • Oversaw guest database management and scheduling, serving as the primary liaison for corporate client relations and ensuring positive guest experiences
  • Partnered with the marketing team to execute campaigns that increased guest bookings, boosting the center's profile
  • Supported the accounting team with financial tasks and provided exceptional service in handling in-person guest concerns

Education

Medical Coding Course -

Cigma medical coding academy
Ernakulam, Kerala
01.2022

General Nursing & Midwifery -

Balaji School of Nursing
AP, India
01.2009

Skills

  • ICD 10-CM & CPT Coding
  • Excellent organizing and coordination skills
  • Attention to detail
  • Analytical skills
  • Ability to handle multiple tasks independently
  • Good command over administration
  • Discretion in handling confidential files
  • Adaptability to new concepts and challenges
  • Knowledge about health insurance in UAE
  • MS WORD
  • MS EXCEL
  • INSTA
  • CONCEPT

Websites

Certification

Certified medical coder (CPC), American Academy of Professional Coders, AAPC, 01943839

Languages

Malayalam
English
Hindi

Timeline

Approval Officer

NMC specialty Hospital
11.2024 - Current

Approval Officer

Al Abeer Medical Centre - Day surgery Unit
03.2023 - 10.2023

Medical Insurance Coordinator

NMC specialty Hospital
01.2014 - 01.2020

Staff Nurse

Talwar Medical Centre
01.2010 - 01.2012

General Nursing & Midwifery -

Balaji School of Nursing

Medical Coding Course -

Cigma medical coding academy
JIJI RAJAN