JIJIL C S
Cochin,india
Summary
To professionally lead a team to deliver the organization's perspectives with greater initiative, enthusiasm, innovation, contribution and to grow myself along with the growth of the organization in the challenging environment. Attentive Automobile Manager with comprehensive knowledge of the Automobile(Sales, After Sales, Warranty ,Spares and Body Shop)Industry with thirteen years experience. Adept at providing an optimal level of customer support that includes speedy resolutions to customer service issues. Specialize in managing unable staffs to meet customer expectations. Ability to lead the firm for achieving its goals by exploring total resources. A quick learner with positive attitude and ability to work in a team environment.
Overview
18
18
years of professional experience
1
1
Certification
Work history
Technical InCharge
BMW Kuwait(Ali alghanim & sons Kuwait)
Kuwait
07.2022
- Contribute to the Global Technical Area (GTA) strategy and lead in the capability growth of the engineering team
- Support and develop Technical Area (TA) core competencies
- Support and contribute to knowledge base of internal and external best practices
- Lead benchmarking studies and contribute to the benchmark knowledgebase
- Propose and lead advanced development topics within the GTA
- Propose continuous improvement opportunities to level up team skills, qualifications, tools and processes
- Lead design proposals with set based engineering principles
- Lead designs with 6 Sigma design principles
- Lead complex problem solving with cross functional teams.
Personal service technician
Volvo
Cochin
01.2019 - 06.2022
- Perform all assigned work in a safe and conscientious manner at all times as directed by management and Manheim's safety standards
- Perform other duties as assigned by management
- Create and maintain vehicle history and maintenance records as defined/directed by management
- Establish production goals for Mechanical repair/Inspection shop employees and determine manpower levels and schedules based on anticipated business volume
- Maintain assigned work area and overall shop in clean and safe manner at all times
- Oversee maintenance and protection of shop equipment
- Control the use of supplies, materials and equipment
- Oversee the quality control inspection of vehicles according to Manheim Retail Service standards.
Senior technician
Jaguar Land Rover
Cochin
04.2014 - 12.2018
- Supervise four full-time mechanics and two apprentices in troubleshooting, diagnosing, and repairing a wide variety of vehicle makes and models
- Manage day-to-day schedule and operations of repair shop, maintaining strong focus on quality workmanship and customer service
- Evaluate accuracy of diagnoses and approve recommended repairs
- Complete records, warranty documentation, and ensure proper maintenance of tools and equipment
- Meet face-to-face with customers to provide estimates and explain repairs
- Integral in establishing service and repair shop grounded on high-quality workmanship by providing strong leadership and motivation to junior mechanics and apprentices
- Led service and repair shop in achieving two nationally recognized Service Excellence awards for quality of work and commitment to customer service.
Senior technician
Porsche
Dubai
04.2012 - 04.2014
- Conducted automotive inspections, diagnostics, and repairs on European imports to include engines, transmissions, differentials, brakes, clutches, starters, axles, steering gears, carburetors, fuel systems, cooling systems, and other mechanical and electrical systems
- Maintained accurate hours and repair records
- Built solid reputation as highly skilled and quality-driven mechanic; entrusted with increased responsibility, often supervising other mechanics
- Recognized by management for expertise and routinely called upon for recommendations; provided valuable guidance that led to avoidance of lost time and damaged parts.
Senior technician
Qatar Fuels
Qatar
09.2009 - 09.2011
- Perform routine automotive maintenance tasks, including oil changes, tire rotations, transmission flushes, air conditioner re-charges, front-end alignments, battery installations and headlight/taillight installations
- Maintain a working knowledge of current industry best practices in automotive repair
- Conduct extensive diagnostic procedures to determine the sources of customers' problems and provide accurate repair recommendations
- Inspect vehicles according to the state's requirements for emissions and safety
- Conduct necessary repairs and take vehicles for test drives to verify soundness
- Maintain legible and accurate paperwork for both the customer and for our records
- Clean and maintain the work environment to ensure equipment longevity and workplace safety.
Technician
popular Hyundai
Ernakulam, india
06.2004 - 05.2009
- Kept records of maintenance and repair work.
- Troubleshot and resolved technical issues to restore functionality.
- Performed technical troubleshooting to detect and resolve complex issues.
- Removed and replaced worn and damaged components to reduce risk of breakdowns.
Education
Skills
- Customer Service
- High quality standards
- Eye for detail
- Safety checks
- Mechanical repairs
- Oil changes
- Engine rebuilds
- Vehicle inspections
- Estimate preparation
- Preventive maintenance
- Inspection skills
- Vehicle alignment
- Repair planning
- Tire balancing
- Brake systems understanding
Certification
- Bronze certified in PORSCHE Ag
- L2 Certified in Jaguar Land rover
- Hyundai step 1 and step2 engine training completed
- Honda maintenance technician(MT) seminar completed
- Trainings Attended:
- Basic and advance A/C training completed in PORSCHE Ag
- Basic DME Training completed in PORSCHE Ag
- Advanced DME Training completed in PORSCHE Ag
- Hyundai step 1 and step2 engine training completed in HMIL Chennai
Languages
English
Fluent
Hindi
Native
Malayalam
Native
Tamil
Fluent
Custom
I hereby declare that all the information furnished above are true and correct to the best of my knowledge and belief.
Personal Information
- Age: 37
- Passport Number: M6442880
- Date of birth: 05/19/84
- Gender: Male
- Nationality: Indian
- Marital status: Married
Timeline
Technical InCharge
BMW Kuwait(Ali alghanim & sons Kuwait)
07.2022
Personal service technician
Volvo
01.2019 - 06.2022
Senior technician
Jaguar Land Rover
04.2014 - 12.2018
Senior technician
Porsche
04.2012 - 04.2014
Senior technician
Qatar Fuels
09.2009 - 09.2011
Technician
popular Hyundai
06.2004 - 05.2009
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