JIJO JOHN
Sharjah,United Arab Emirates
Summary
Seasoned professional with emphasis on warehouse management and logistics. Bring to table skills in inventory control, team leadership and process optimisation. Committed to safety standards, ready to drive operational improvements and ensure on-time deliveries.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
LEAD DISPATCH COORDINATOR
Skymat Building Materials LLC
Umm Al Quwain
09.2024 - 05.2025
- Created detailed reports on dispatch activities, providing valuable insight into operations.
- Assisted in inventory management, ensuring stock availability.
- Coordinated dispatch operations to boost efficiency.
- Handled customer queries regarding product dispatch and delivery status accurately and professionally .
- Verified invoices and delivery documents, ensuring accuracy and compliance with regulations.
- Prioritised urgent deliveries for prompt service.
- Tracked dispatched goods until final delivery, enhancing customer trust.
TEAM LEAD
Medlife International Pvt Ltd
Kochi
01.2018 - 05.2025
- Leveraged trend analysis and financial projections to develop precise budget plans in sync with organizational requirements.
- Streamlined daily operations, enhancing productivity and minimizing expenses.
- Implemented automated tracking solutions to maintain real-time inventory updates and optimize procurement scheduling.
- Managed the coordination of transport logistics, ensuring efficient distribution of goods throughout Kerala.
- Instituted and upheld operational and administrative protocols to maintain robust process controls.
LOGISTICS COORDINATOR
Skymat Building Materials
Umm Al Quwain
01.2019 - 08.2024
- Addressed customer queries promptly, thereby enhancing customer service ratings.
- Maintained cleanliness and organisation in the warehouse area promoting workplace safety.
- Prepared accurate reports, contributing to informed decision making.
- Streamlined processes for better inventory management.
- Ensured timely delivery by coordinating with transportation and warehouse teams.
- Worked closely with sales team to understand demand forecasts.
FLEET MANAGER
Swiggy - Bundl Technologies Pvt Ltd
Kochi
04.2018 - 11.2018
- Spearheaded fleet management and serviceability, ensuring peak operational efficiency.
- Implemented streamlined order monitoring, resulting in a 15% acceleration in delivery times.
- Optimized delivery processes to bolster customer satisfaction with real-time updates.
- Fostered team collaboration to refine order processes and enhance overall service delivery.
- Analysed data and records to identify measures that reduced operating costs.
WAREHOUSE INCHARGE
Pepperfry- Pepcart logistics Pvt Ltd
Kochi
08.2015 - 12.2017
- Attained a 99% order fulfillment accuracy rate, boosting customer satisfaction.
- Directed and developed a team of over 15 warehouse personnel to enhance productivity.
- Instituted comprehensive safety protocols, achieving a two-year record of zero accidents.
- Orchestrated successful audits, ensuring adherence to industry regulations.
- Deployed automated tracking systems, reducing errors by 25%.
- Managed central hub operations efficiently.
- Established a robust return policy framework.
OPERATION ASSISTANT
TNT India Pvt Ltd
Kochi
01.2014 - 06.2015
- Streamlined schedules and logistics to enhance team coordination and timely delivery.
- Trained new delivery executives to ensure operational excellence.
- Created operational reports to drive strategic decision-making and performance analysis.
- Optimized delivery routes, improving efficiency and reducing costs.
Education
M.B.A - MARKETING AND FINANCE
S.T JOHNS COLLEGE
09.2011 - 11.2013
BACHELOR OF SCIENCE - COMPUTER SCIENCE
ST ANTONYS COLLEGE
06.2008 - 05.2011
Skills
- Logistics oversight
- Supply chain management
- Last Mile Delivery
- Warehouse Management
- People Management
- Decision Making
- Driver training
- Decision-Making prowess
- E-Commerce platform understanding
- Just-In-Time delivery
- Efficient communication
Languages
Malayalam
English
Hindi
Tamil
Personal Information
- Date of birth: 26/06/1990
- Nationality: Indian
- Marital status: Married
- Visa status: Residence
Timeline
LEAD DISPATCH COORDINATOR
Skymat Building Materials LLC
09.2024 - 05.2025
LOGISTICS COORDINATOR
Skymat Building Materials
01.2019 - 08.2024
FLEET MANAGER
Swiggy - Bundl Technologies Pvt Ltd
04.2018 - 11.2018
TEAM LEAD
Medlife International Pvt Ltd
01.2018 - 05.2025
WAREHOUSE INCHARGE
Pepperfry- Pepcart logistics Pvt Ltd
08.2015 - 12.2017
OPERATION ASSISTANT
TNT India Pvt Ltd
01.2014 - 06.2015
M.B.A - MARKETING AND FINANCE
S.T JOHNS COLLEGE
09.2011 - 11.2013
BACHELOR OF SCIENCE - COMPUTER SCIENCE
ST ANTONYS COLLEGE
06.2008 - 05.2011
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