Jikku James
Mussafah,Abu Dhabi
Summary
Experienced operations professional with a strong background in HR/administration and business operations. Demonstrated success in optimizing business processes and driving organizational success. Adept at fostering teamwork and delivering measurable results, while seamlessly adapting to changing business requirements. Proven strengths in project management, strategic planning, and problem-solving.
Overview
18
18
years of professional experience
Work History
BUSINESS OPERATIONS SPECIALIST
Technomax Industrial Services LLC
09.2023 - Current
- Managing budget and expenses for the Business Operations
- Support HR functions across the Operations
- Scheduling of employees and allocation of work for engineering in customer sites
- Ensuring customer satisfaction by guaranteeing successful resolution of processing issues
- Coordinated multiple projects simultaneously while maintaining quality standards and meeting tight deadlines consistently throughout each project lifecycle phase.
- Enabling smooth department operations, coordinating and executing maintenance of office equipment
- Invoicing of three Business operations, Condition Monitoring, Crane Services division & general Trading
- Addressing customer complaints and resolved issues
- Scheduled meetings to discuss progress of projects and tasks
- Managed internal communications through email and memos to deliver announcements
- Ensured business continuity, formulating policies and guidelines for department activities
- Ability to interact with staff under pressure, remaining flexible, proactive, Resourceful and efficient, with a high level of professionalism
- Experience in handling the administrative and executive support related task with minimal
- Responsibilities: Finance, Statutory and Procurement: Sourcing and procurement of all assets for the office - including assets issued to employees (like laptops)
- Travel settlement
OFFICE MANAGER (HR, Admin, Finance & PRO)
Nest Information Technologies LLC
06.2021 - 06.2023
- Responsible for performing an array of HR/administrative function requiring confidentiality, initiative and sound decision making skills
- Ability to interact with staff under pressure, remaining flexible, proactive, Resourceful and efficient, with a high level of professionalism
- Experience in handling the administrative and executive support related task with minimal supervision, process and techniques to the completion of assignments and in line with the business group activities and goals
- Employee Visa, Insurance, Leaves & all related PRO works
- Finance, Statutory and Procurement: Sourcing and procurement of all assets for the office - including assets issued to employees (like laptops)
- Travel arrangements and settlement
REGIONAL ADMINISTRATOR
Al Reem Hospico LLC
01.2015 - 06.2021
- Managing all HR and admin-related work for employees in five projects
- Logistic management for all Abu Dhabi projects
- Local and overseas purchases, and negotiation of service spare parts required for biomedical jobs
- Managing all accommodations owned by the company in Abu Dhabi
- Attendance and leave management of more than 200 employee in Abu Dhabi projects
- Staff replacement and arrangement for all projects
- Internal auditing for project sites and biomedical stores
- Handling and verification of petty cash flow from all the projects
- Responsible for all company assets in Abu Dhabi
- Directly reporting to the COO and CEO of the company
EXECUTIVE - FACILITIES & LOGISTICS
RR Donnelley Global Outsourcing India Pvt. Ltd.
08.2010 - 09.2014
- Responsible for General Admin Management, Asset & Facility Management
- Accountable for daily, Weekly and monthly finance of the department
- SME - Was handling the team of 18 members as a Subject Matter Expert in USA based insurance back office project
- Transportation Management for 1800 employees, Vendor and Customs Management
- Manpower returns & Employee Payroll management for a team of 10 employees
- Executive member for all Cultural activities happening inside the organization
- Coordination with the management to conduct functions & meetings
BRANCH-IN-CHARGE
New Bharath Tyres
08.2009 - 04.2010
- CRM and branch management are the core work responsibilities
- Included accountability in Retail and Stock Management, and Cash Transaction
- Management with sales statements and cash inflow/outflow statements, preparation for management with the use of Tally as the tool
- Human Resource management of the branch, and pilot ERP usage for staff management and employee relations, are the main areas of expertise
- Handling a team of twelve members
SALES OFFICER
Reliance Life Insurance Co Ltd
09.2008 - 07.2009
- Customer Service and Management, Market research conducted to find out other competitive products available in market, Daily/Weekly accounts & Sales report
- Introduced new methods of market research and customer approach in Reliance Life Insurance
ACCOUNTANT
Major Archbishop's House
09.2007 - 08.2008
- Maintaining the general ledger at the Archbishop's office
- Monetary Transactions and Responsible of preparing balance sheet
- Weekly statements using tally as the accounting tool
- Coordination with the management to conduct functions & meetings
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Education
BACHELOR OF COMMERCE - Commerce
University of Kerala
Kerala07.2007
Skills
- Experienced in Microsoft Office applications
- Accurate data counting
- Experience with SAP Business One
- Human resources payroll administration
- Strategic decision-making
- Strong task prioritization
- Proficient in CAFM applications
- Supplier lifecycle expertise in SAP Ariba
- Proficient in SAP CRM
- Logistics fleet management
- Process optimization
- Collaborative teamwork
Languages
Malayalam
Hindi
English
Tamil
Timeline
BUSINESS OPERATIONS SPECIALIST
Technomax Industrial Services LLC
09.2023 - Current
OFFICE MANAGER (HR, Admin, Finance & PRO)
Nest Information Technologies LLC
06.2021 - 06.2023
REGIONAL ADMINISTRATOR
Al Reem Hospico LLC
01.2015 - 06.2021
EXECUTIVE - FACILITIES & LOGISTICS
RR Donnelley Global Outsourcing India Pvt. Ltd.
08.2010 - 09.2014
BRANCH-IN-CHARGE
New Bharath Tyres
08.2009 - 04.2010
SALES OFFICER
Reliance Life Insurance Co Ltd
09.2008 - 07.2009
ACCOUNTANT
Major Archbishop's House
09.2007 - 08.2008
BACHELOR OF COMMERCE - Commerce
University of Kerala
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Personal Information
- Date of Birth: 05/01/87
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Travel
- Music
- Acting
- Long drives
Extra-Curricular Activities
Assisted for many Television & movie projects TV shows - Assistant Director & actor Movies - Assistant Director, Finance Assistant & Actor for major production houses including Rejaputhra Films & Pauly Jr. Productions.
Personal Information
- Date of Birth: 05/01/87
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Travel
- Music
- Acting
- Long drives
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