Jillian Park

• Oversee the Premium Live Department, managing Premium Live Managers and Assistant Managers.
• Drive the growth and development of the Premium Live department.
• Created and implemented the new Premium Hospitality brand 'Elevate,' establishing its identity both internally and externally at Coca-Cola Arena.
• Lead the implementation of new concept designs, tiers of hospitality, premium experiences, and revenue generation.
• Direct and execute external premium initiatives, focusing on the growth and development of the Elevate product.
• Lead programming for premium initiatives, scouting and booking new talent.
• Manage interior design and project management for all renovation projects within the Arena.
• Develop and implement effective communication strategies between event-led departments.
• Identify new commercial opportunities within tiers of hospitality, focusing on increasing revenue by 30% across the Premium department.
• Oversee Premium Live forecasts and budgets.
• Develop network initiatives to capture new business.
• Conduct market research to adapt new premium spaces within the arena.
• Collaborate with Marketing on content development for new initiatives.
• Establish and maintain relationships with potential clients of Coca-Cola Arena's premium zones.
• Plan, execute, and deliver new special projects, including external stadium hospitality under the brand of Elevate.

• Liaise with internal departments to ensure all required resources are identified, booked, and in place for event day.
• Manage premium zones from an operational perspective, collaborating with event operations, facility management, IT, F&B, and marketing departments.
• Oversee pre-event checks and complete relevant check sheets to enable the opening of doors.
• Work alongside the Premium Business Manager to ensure the delivery of a first-class hospitality experience.
• Undertake tours of suites, lounges, and potential premium event spaces with prospective suite holders and hospitality customers.
• Establish and maintain relationships with suite holders, hospitality guests, and other stakeholders and potential clients of Coca-Cola Arena's premium zones.
• Ensure all post-event data and information, including post-event reports, are completed, gathered, and stored.
• Manage the hostess manpower supply contract and training for suite levels.
• Plan, execute, and deliver new special projects.
• Ensure H & S compliance in all premium zones during event build, break and open.

Content / Programming :

• Undertake venue tours with prospective hirers.
• Liaise with relevant teams regarding venue hire agreements (VHA).
• Lead relationships between promoters and the venue team.
• Work with marketing and ticketing departments to ensure preparation and on-sale is efficient and on-time.
• Ensure all post-event data and information, including reporting, are gathered and presented in a suitable format.

• Apply makeup to clients for various occasions, including weddings and special events.
• Consult with clients to understand their needs and preferences, offering professional advice and recommendations.
• Stay updated with the latest makeup trends, techniques, and products.
• Maintain a clean and organized workspace, ensuring all tools and products are sanitized.
• Collaborate with photographers and other professionals to achieve desired looks.
• Provide makeup touch-ups and adjustments as needed during events.
• Educate clients on proper makeup application and skincare routines.
• Manage inventory of makeup products and tools, placing orders as necessary.
• Specialized in SFX.

Event Manager, SEC/ The Ovo Hydro

Working across large scale live events such as Taylor Swift, Nicki Minaj, Sir Elton John and UFC Live with an Arena capacity of 15K.

Key Responsibilities:

• Built, managed, and delivered events, covering pre-sales, planning, operational delivery, budget control, and venue management.
• Served as Project Manager and Event Lead, overseeing front and back of house delivery.
• Assisted in Command-and-Control planning for live events, leading crisis management.
• Led new business operations, coordinating with the sales team to create plans for new clients and partners.
• Ensured efficient cost management and accurate budget processes, delivering events on or below budget.
• Oversaw F&B contractors, maintaining standards, and managing VIP hospitality.
• Developed traffic management plans and coordinated build/breakdown requirements.
• Ensured safety structures and communication plans were in place for public and occupational health and safety.
• Delivered exceptional customer service and maintained effective communication strategies.
• Committed to personal and team development, conducting performance reviews as required.

• Number of Events Managed : 240
• Successfully managed special events ranging from conferences to cultural performances at one of Expo's largest pavilions, Terra Auditorium – Sustainability Pavilion, on behalf of Her Excellency Reem Al Hashimi.
• Ensured Terra's mission of sustainability was upheld by 100+ participant countries over 240 events hosted at the pavilion.
• Developed scopes and contracts to ensure seamless execution of events with third-party contractors.
• Project managed contractor delivery, working closely with venue management, internal stakeholders, and international participants.
• Successfully executed three events per day for six months, maintaining effective client relationships and time management throughout.