JINO JOHNSON
AJMAN
Summary
An experienced Operations Manager and effective leader with over 5 years of proven expertise in optimizing business plans and daily operations through exceptional planning and problem-solving skills. Demonstrates a results-oriented and resilient approach to team development, process improvement, and productivity enhancement. Possesses a deep understanding of industry dynamics, strong communication abilities, and a knack for identifying and implementing strategic changes to drive continuous improvement.
Overview
7
7
years of professional experience
Work History
Operations Manager
Oriental Metal Works
07.2021 - Current
- Directed and oversaw operations personnel, ensuring adherence to company policies and procedures.
- Fostered a culture of ownership among employees, resulting in heightened accountability and enhanced performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Operations Manager
Jabal Al Rayan Aluminum And Glass Cont. LLC
04.2018 - 06.2021
- Managed operations personnel to ensure adherence to company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Business Development Manager
Dubai Glass
09.2017 - 03.2018
- Developed customized solutions for clients based on deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Managed diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Managed approximately 25 incoming calls, emails per day from customers.
Education
Masters in thermal and Fluids Engineering -
Amrita School of Engineering
Kerala, IndiaBachelor's in mechanical engineering -
Bethlehem Institute of Engineering
Tamil Nadu, IndiaSkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Operational Efficiency
- Decision-Making
- Employee relations and conflict resolution
- Planning and Implementation
- Operations Oversight
- MS Office
- Management
Extra Skills
- Driving
- Marketing
- Estimation
- Drafting
- Sales
References
To be furnished upon request.
Drawing, Playing cricket, Watching football
I enjoy spending leisure time sketching and illustrating various subjects. I have developed teamwork, leadership, and strategic thinking skills through cricket. I am an avid follower of football, with a keen interest in analyzing team tactics and player performance. I also engage in discussions about the sport's latest developments.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Upper intermediate (B2)
Arabic
Beginner (A1)
Timeline
Operations Manager
Oriental Metal Works
07.2021 - Current
Operations Manager
Jabal Al Rayan Aluminum And Glass Cont. LLC
04.2018 - 06.2021
Business Development Manager
Dubai Glass
09.2017 - 03.2018
Masters in thermal and Fluids Engineering -
Amrita School of Engineering
Bachelor's in mechanical engineering -
Bethlehem Institute of Engineering
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