JINSHIDHA P
Ajman,UAE
Summary
Experienced professional with expertise in pharmaceutical care, customer relations, and prescription management. Skilled in pharmacy operations and staff mentorship, ensuring efficient workflows and exceptional service delivery. Dedicated to optimising patient outcomes through effective prescription handling and fostering a collaborative team environment.
Overview
3
3
years of professional experience
Work history
Store manager
Life Pharmacy
Sharjah, UAE
04.2023 - 03.2024
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Implemented promotional displays to increase product visibility and sales.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Coached underperforming employees improving their job performance significantly.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
Pharmacist
Life Pharmacy
Dubai, UAE
11.2020 - 03.2023
- Advised patients on potential side effects or interactions with other drugs; increased awareness.
- Managed stock effectively, preventing shortages of key medications.
- Ensured accuracy in dispensing prescriptions, ensuring safety for patients.
- Trained and mentored junior pharmacy staff to increase team productivity and efficacy.
- Improved patient satisfaction with thorough advice on over-the-counter treatments.
Education
B - PHARM -
MAHATHMA GANDHI UNIVERSITY
Kottayam , India /2015 - /2019
Skills
- Pharmaceutical care
- Customer relations
- Prescription management
- Pharmacy staff mentorship
- Pharmacy operations
References
References available upon request.
Timeline
Store manager
Life Pharmacy
04.2023 - 03.2024
Pharmacist
Life Pharmacy
11.2020 - 03.2023
B - PHARM -
MAHATHMA GANDHI UNIVERSITY
/2015 - /2019