ERP
Jinu Ponnachan
Workshop Forman
Summary
Focused Foreman considered expert in planning, assigning and directing work tasks. Dedicated team player committed to maintaining safe, clean job sites. Pursuing role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Workshop Foreman
Transmech LLC
Dubai
05.2019 - Current
- Checked equipment to determine if maintenance was required.
- Understood drawings and symbols representing types of lines, voltage and line equipment.
- Jobcard opening and closing
- Perform daily inspections and maintenance on mechanical equipment
- Maintain equipment service records and develop preventative maintenance schedules
- Scheduling repairs and ordering materials to ensure that all equipment is functioning properly
- Inspecting workshop to ensure safety standards are being met
- Reporting problems or potential problems to supervisors
- Training new employees in proper safety procedures and techniques for using equipment and machinery used on the workshop
- Overseeing the installation of machinery, equipment, and other items used in manufacturing processes
Service Advisor
Sai service Eranakulam
Kerala
10.2016 - 01.2019
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Documented problems and corrective actions to maintain records.
- Developed estimates by costing materials, supplies and labor.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Promoted available products and services to customers during service, account management and order calls.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained up-to-date knowledge of product and service changes.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction
Junior Technician
Junior Technician Work Knowledge
Sai Service Eranakulam
03.2016 - 10.2016
- Perform maintenance and repair on customer vehicles.
- Identify problems with vehicles using the diagnostic equipment
- Explain automotive repairs and issues and provide great customer service
- Plan repair procedures using charts manuals and experience
- Test the functionality of parts and systems
- Perform basic auto care and maintenance tasks such oil changes,fluid level checks and tire rotation
- Perform routine maintenance and general mechanic work on vehicle
Education
Mechanical Engineering Diploma
PARK AMC Polytechnic College
Coimbatore , Tamilnadu 04.2001 -
Skills
Teamwork
Software
MS Office
Affiliations
I hereby declare that all the information furnished in this
document is free of errors to the best of my knowledge and
belief
Date:
Place:
JINU PONNACHAN
Timeline
Workshop Foreman
Transmech LLC
05.2019 - Current
Service Advisor
Sai service Eranakulam
10.2016 - 01.2019
Junior Technician
Junior Technician Work Knowledge
03.2016 - 10.2016
Mechanical Engineering Diploma
PARK AMC Polytechnic College
04.2001 -
Similar Profiles
Sabrena LangstonSabrena Langston
Self Employed Owner/Operator at Bree'z Triple Care Transport, LLC/EAYC, LLCSelf Employed Owner/Operator at Bree'z Triple Care Transport, LLC/EAYC, LLC
Ravishekhar GeerRavishekhar Geer
Managing Director/Owner at Hope Medical Center LLC and Hope Pharmacy LLCManaging Director/Owner at Hope Medical Center LLC and Hope Pharmacy LLC
Gulnara SharifovaGulnara Sharifova
Accountant at Global Accounting Consulting LLC (Proud Audit LLC, Global Audit LLC)Accountant at Global Accounting Consulting LLC (Proud Audit LLC, Global Audit LLC)