JISHA USHADEVI
Thiruvananthapuram,India
Summary
Senior Quality Assurance Engineer with 8+ years of experience across the full SDLC and STLC lifecycle, specializing in manual and automated testing within Agile environments. Proven track record of enhancing regression testing efficiency by approximately 30% through automation using Selenium and Playwright, and improving API workflow performance by 40% using Postman. Skilled in API, penetration, and security testing, with strong SQL expertise for data validation. Adept at collaborating with cross-functional teams to deliver high-quality, secure, and scalable software solutions.
Overview
11
11
years of professional experience
Work history
QA Lead
OSN
Dubai
2022.06 - 2023.12
- Improved API workflow efficiency by 40% through comprehensive and automated testing with Postman.
- Performed penetration testing using Burp Suite and security testing with Checkmarx and multifactor authentication, enhancing application security.
- Validated user interfaces across mobile, TV, and web platforms using Playwright automation and manual testing, ensuring a consistent and user-friendly experience.
- Converted requirements into test cases and executed tests, discussing results with management to ensure full coverage.
- Conducted data validations using SQL and Oracle queries to ensure data integrity and accuracy.
- Enhanced application performance and usability, contributing to improved user satisfaction.
- Collaborated with business stakeholders during UAT demos to present features, gather feedback, and ensure the solution met business expectations.
- Leading media and entertainment network
Senior Software Tester
Dubai Technologies
Dubai
2020.02 - 2022.06
- Led development and testing of a transportation and tracking enterprise web application, focusing on quality assurance through effective testing and defect management.
- Enhanced regression test efficiency by 30% through design and execution of 150+ automation scripts using Selenium and Playwright (JavaScript) for enterprise web applications.
- Managed and prioritized 300+ test cases based on SRS and severity, significantly improving testing process quality and defect tracking.
- Reduced defect resolution time by 25% in an Agile environment through effective analysis of 200+ test results and collaboration with developers.
- Utilized API testing tools like Postman and SoapUI to ensure seamless integration of web services.
- Collaborated with business stakeholders during UAT demos to present features, gather feedback, and ensure the solution met business expectations.
- Consistently performed daily acceptance tests of user stories to align with business requirements and priorities.
- A software development company specializing in technology services
Process Associate
UST
Trivandrum
2018.08 - 2019.01
- Test Healthcare benefits using Mainframe and Macro tools. Provide quality assurance and test insurance claims.
- Utilize Spider Automation, Test Rail, and manage tasks via JIRA for Agile testing.
IT Analysts
National Informatics Centre | India
Trivandrum
2013.05 - 2017.08
- Led IT service enhancement for state government, transitioning offices to paperless.
- Provided technical support and 24/7 network troubleshooting.
- Conducted system training sessions for new users.
- Increased database reliability by 50% through targeted SQL-based data validation efforts.
- Assisted in registering 15+ domains and supported ongoing maintenance and renewals.
- Coordinated AMC renewal activities and payment processing with SSC, ensuring timely completion.
- Helped streamline domain registration and AMC workflows, enhancing operational efficiency.
Skills
- Web automation with JavaScript
- Testing frameworks: Playwright, Selenium
- Database management: Oracle, SQL Server
- API testing and functional validation
- Test case design
- Security assessments and penetration tests
- Regression analysis and performance evaluation
- Project tracking with JIRA
- Version control using Git
EDUCATION :
- Anna University,Chennai , Scored 79%, 2007-2011
- St Johns Higher Secondary School,Scored 74%
- St Theresa's Convent GHSS,Scored 79%
CERTIFICATION :
- ISTQB Certified
PRESTIGIOUS PROJECT :
Smart Tracking System: This application is for the RTA Driving Licence Department, It is a cutting-edge system for automating driving tests in Dubai, This is an enterprise application where examiners monitor learners and their mistakes, Mistakes are automatically generated from the vehicle, and examiner iPads are connected to the router using Ethernet cables, The system communicates with telematics devices using Redis, which updates information about mistakes during the test and plots them on the map, The system captures learner test videos from MDVR using the N9M protocol, which are later transferred to a media server via Ethernet to reduce data consumption, This application utilises maximum hardware and software resources, including Flick Button integration, video capturing using the N9M protocol, MQTT protocol, Redis client integration, QR code scanner, and Emirates ID scanner using Tesseract
CAREER BREAK:
- Maternity Break 08/2017 - 08/2018
- Health related 01/2019 - 01/2020
- Maternity Break 01/2024 - 04/2026
Timeline
QA Lead
OSN
2022.06 - 2023.12
Senior Software Tester
Dubai Technologies
2020.02 - 2022.06
Process Associate
UST
2018.08 - 2019.01
IT Analysts
National Informatics Centre | India
2013.05 - 2017.08