JISHNU BALAKRISHNAN

• Managed end-to-end logistics for Oil and Gas project cargo, focusing on breakbulk shipments.
• Led vessel chartering activities and ensured the smooth execution of breakbulk shipments.
• Verified and validated Fixture Notes with Vessel Owners.
• Oversaw major oil and gas projects, including prioritizing and segregating shipments based on client supply chain requirements.
• Coordinated and executed logistics for project-related shipments (LCL, FCL, Breakbulk) from origin to destination.
• Obtained approvals for Oversized and Overweight Cargo (ODC) movements, ensuring regulatory compliance.
• Negotiated contracts with suppliers to secure cost-effective deals.
• Implemented strategies to streamline procedures and reduce operational costs.
• Monitored and managed project timelines for timely completion of deliverables.
• Mitigated risks with thorough planning and forecasting.
• Organized workflow schedules, ensuring timely completion of tasks.
• Resolved operational issues appropriately and quickly for minimal disruption to workflow.
• Increased department profitability by reducing operations costs.
• Undertaking other tasks as and where necessary to support the team
• Managed and maintained comprehensive documentation for operational processes.
• Consolidation of Project cargo from multiple Vendors to single location (Jebel Ali FZ) for load out, including local, transfer and import cargo
• Facilitated seamless communication between departments.
• Attending Project kick-off meetings as well as weekly meetings with clients.
• Updating of Status Reports with shipment related information and reporting direct to clients

➢ Investigating and planning for the most appropriate route for a shipment, taking in to account the perishable and hazardous nature of goods, cost transit time and security

➢ Calculation of quotes for exports, imports and cross trade and providing the best competitive rates to customer ➢ Arrangement of cargo collection for Air, Ocean and Road freights on FCL and LCL basis from start to end.

➢ Arrangement of containers, trucks according to the dimensions, weight and special requirement if any or from customer’s side

➢ Negotiating contracts, transportation and handling cost. ➢ Correspondence and follow ups with major shipping lines, Airlines and overseas forwarders or agents.

➢ Maintaining Excellent Working relation with existing clients and thereby ensuring hold of business and developing new clients for the company.

➢ Handle port to port, cross boarder and local movement procedures to gulf and non-gulf countries according to port and customs laws in UAE.

➢ Management of all types of shipments as per IMCO terms, such as Ex-Works, FOB, CNF, CIF, DDP, DDU etc.

➢ Effectively monitoring and tracking the progress of all shipments from origin to destination

➢ Ensuring that the customer is updated for their shipments for each and every movement.

➢ Maintaining current knowledge of relevant legislation, political and other factors that could affect the movement of freight.

➢ Arranging payment of freight and other charges or collection or payment on behalf of the client.

➢ Arranging insurance and assisting client in the event of a claim.

➢ Acting as broker in customs negotiation world wide to guide the freight efficiently through complex procedures. ➢ Obtaining, checking and preparing documents to meet customs and insurance requirements, packing specificationsand compliance with other countries regulations and fiscal regimes

➢ Proper tracking of exit entries and proper follow ups on the submission of the same for refund on time.

➢ Liaise with accounts department for timely processing of invoice and dispatch.

➢ Creates bookings and accurately assigns rates

➢ Identifies the route that will move containers from the beginning to the ending location

➢ Works with the Equipment Department to determine equipment availability

➢ Ensures that any and all documentation required for a shipment is received in a timely manner

➢ Updates bookings when necessary and notifies all affected parties of changes

➢ Address customer problems and amendments from bookings

➢ Communicates rate agreement issues to the sales department for resolution

➢ Coordinates with terminal operations to assure efficient and effective handling of shipment

IMPORTS

➢ Pre-Invoice Audit for Freight Collector and Freight Payer.

➢ Release the Original Bill of Lading (OBL) to the Customers.

➢ Create and Distribute Freight Invoicing.

➢ Distribute Arrival Notice (AN).

➢ Updating the communication details of customer.

➢ Escalating for the document completion.

➢ Checking with the correction mails from Customer.

EXPORTS

➢ Responsible for distribution of Shipping Instructions Reminder to customers.

➢ Analyzing the document received directly from the customers via Mails, Fax and segregating by its category and assigning task in appropriate manner by documents.

➢ Communicate clearly, concisely, maintain effective business relationships with the clients, and report the shipment status.

➢ Contact customers for missing information through mails to resolve the queries.

➢ Responsible for processing the amendment requests from customers.

➢ the Bill of lading and invoice copies are released to customers, once vessel sailed from loading port.

➢ Minimize and eliminate client escalations by proactively identifying areas of improvement and formulating a system to control them.

➢ Conduct monthly performance review to give feedback to the team members on their performances and discuss about the updates.