Jishnu T
Abudhabi
Summary
Results-oriented marketing professional with expertise in database management and customer service. Proven track record of generating leads, ensuring data accuracy, and exceeding sales targets. Skilled in data analysis, marketing strategies, and maintaining meticulous records. Seeking a role to drive business growth, enhance customer satisfaction, and contribute to organizational success. Strategic business development leader with forward-thinking and creative approaches to developing revenue channels, capitalizing on market conditions and enhancing sales funnels. Consultative sales expert with proven expertise in supply chain logistics and after-sales support.
Overview
7
7
years of professional experience
Work History
Business Development Executive
ROYAL ARABIAN SMART TECHNOLOGIES
Abudhabi
01.2024 - Current
- Conducted market research and identified potential business opportunities.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Developed and implemented strategies to increase customer base and revenue growth.
- Created presentations on the company's services, products, pricing plans and marketing campaigns.
- Organized trade shows, conferences and other events to promote the brand image of the organization.
- Negotiated contracts with clients for new business development initiatives.
- Collaborated with sales team members to identify target markets and develop sales strategies.
- Coordinated with cross-functional teams to ensure effective execution of projects.
Sales
ADNOC Distribution
ABUDHABI
01.2021 - 01.2024
- Provided guidance to junior sales staff on best practices for developing leads into sales.
- Coordinated with sales team to ensure consistent communication between customers and representatives throughout the sales process.
- Collaborated with sales team to develop strategies for increasing sales of products through improved visual merchandising.
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Resolved customer complaints promptly and efficiently.
Customer Service Representative
Kurikkal Global Associates PVT LTD
11.2020 - 10.2018
- Delivered exceptional customer service via various channels, ensuring prompt resolution of inquiries and issues to achieve high customer satisfaction
- Demonstrated extensive product knowledge in luxury beds, mattresses, and tiles to assist customers in making informed purchase decisions
- Accurately processed orders, monitored shipments, and managed returns and exchanges while adhering to company policies and maintaining meticulous attention to detail
- Professionally handled and resolved customer complaints and concerns, aiming for efficient and effective solutions.
Marketing Executive / Database Collection
Frontline Logistics
06.2017 - 08.2018
- Orchestrated targeted marketing campaigns, expanding our client base and generating substantial leads for the company
- Implemented efficient database management techniques, ensuring data accuracy and aiding in data-driven decision-making
- Collaborated cross-functionally to create compelling marketing collateral, enhancing our brand presence
- Generated detailed reports on marketing campaign performance and database accuracy, which guided informed decision-making
- Contributed to the development of marketing strategies that significantly boosted the company's market presence
- Demonstrated compliance with data protection regulations, maintaining the integrity of our database.
Education
B.Com Finance -
University of Calicut
High School Diploma -
Top Till Open School
10th -
GHSS Edappal
Skills
- Data Analysis and Database Management
- Market Penetration
- Business Development
- Revenue Forecasting
- Research
- Lead Generation
- Customer Acquisition
- Cost Management
- Sales Pipeline Management
- Customer Satisfaction
- Performance Evaluations
- Team building expertise
- Customer Relationship Management
- Sales and Upselling
- Marketing Strategy Development
- Cross-Functional Collaboration
- Inventory Management
- Technical Assistance
- Compliance and Data Protection
- Customer-Centric Approach
- Data-Driven Decision Making
- Sales and Revenue Optimization
- Interdisciplinary Collaboration
- Inventory Management Expertise
Personal Information
- Passport Number: T6857603
- Passport Date Of Issue: 07/15/19
- Passport Expiry Date: 07/14/29
- Date of Birth: 09/09/97
- Nationality: Indian
- Marital Status: Single
Awards
Uplift the Sense of Fashion, Marsplay, This certificate serves as recognition of commitment to inspire and uplift the sense of fashion among Marsplay community.
Training
- ADCD
- PDCFA
Languages
Proficient, Native, Native, Advanced, Advanced, Advanced
Timeline
Business Development Executive
ROYAL ARABIAN SMART TECHNOLOGIES
01.2024 - Current
Sales
ADNOC Distribution
01.2021 - 01.2024
Customer Service Representative
Kurikkal Global Associates PVT LTD
11.2020 - 10.2018
Marketing Executive / Database Collection
Frontline Logistics
06.2017 - 08.2018
B.Com Finance -
University of Calicut
High School Diploma -
Top Till Open School
10th -
GHSS Edappal
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