JITEN SHAH
DUBAI,UAE
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Summary
Ambitious learner eager to drive revenue and build industry knowledge through hands-on sales experience. Strong record of academic success and reliable work ethic. Thrives in competitive environments with skills in negotiation and communication.
Overview
25
25
years of professional experience
Work history
PRODUCT DEVELOPER & SALES
S N JEWELLERS
Mumbai, India
2014.12 - 2020.03
- A diamond jewellery manufacturing company with clients across the globe
- I rejoined the company as a team member for Marketing and product development
- Monitored R&D activities for results, compliance with specifications and progress against deadlines.
- Sought new business connections to broaden research opportunities.
- Oversaw daily activities and special projects for research into product development.
- My area of focus is mainly on acquiring new clients , assisting in sales and also to develop new styles as per the market trends in sync with the manufacturing department to get maximum output in production.
Sales and Retention Specialist
Tech Mahindra
Mumbai, India
2014.01 - 2014.11
- Worked with the company as sales executive specializing in retaining customers
- Handled calls promptly and professionally using proven telesales skills.
- Maximised customer retention through upselling and cross-selling.
- Negotiated tactically to achieve positive client and business outcomes.
- Diffused conflict to resolve complaints patiently and professionally.
- Identified customer issues and provided mutually-beneficial solutions.
- Sales (Retention Specialist) for 3 mobile network UK
- My duties required me to garner maximum sales and also to retain existing customers.
Head of Sales & Marketing
My Vision Advertising Pvt Ltd
Mumbai, India
2011.09 - 2013.12
- After moving back from UK joined this company as a Marketing head
- My duties involved me to garner more business from both existing clients as well as new ones
- Apart from this my other role was to come up new ways and means of promoting new products for clients.
- Aligned strategy and delivery across departments through strong leadership and communication.
- Drove ongoing customer generation strategy, maintaining an effective prospect sales pipeline in Salesforce.
- Drove high-quality client acquisition with targeted market research and multi-channel outreach.
Customer Information Assistant
Sullivan Buses
LONDON, UNITED KINGDOM
2008.11 - 2011.06
- Worked with the company part time on weekends as a customer information assistant guiding customers with the right information on the buses they need to take when underground trains are not working on weekends.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
Sales Executive
BRITISH GAS Retail Promoter
LONDON, UNITED KINGDOM
2008.04 - 2010.10
- Joined the organization which is a fortune 500 company.
- My role for this required me to promote new products introduced in the market and also selling gas and electricity to retail consumers.
- Analyzed industry and competitor trends to enhance sales strategy.
- Memorised company's detailed product portfolio and customised associated features and benefits to customer needs.
- Achieved and exceeded sales targets in line with client growth across all products and services.
Product Developer and Marketing Head
S N JEWELLERS
Mumbai, India
2000.01 - 2008.01
- Joined the company as marketing head and also managed the manufacturing side of the Product
- My duty involved me to tie up with new jewellers and supply both gold and Diamond jewellery.
- Developed operational and administrative procedures to enable successful R&D operations.
- Implemented research findings into product development through design team collaboration.
Product Developer
JEWELEX (INDIA) PVT LTD
Mumbai, India
1995.02 - 1998.12
- This being my first job joined the organization as a supervisor for Model development, Diamond assorting and Jewelry designing
- Oversaw daily activities and special projects for research into new jewelry products as per market trends.
- Monitored R&D activities for results, compliance with specifications and progress against deadlines.
Education
gemelogist - Mineral & Geology Studies
1997.08 - 1998.01
A course in the field of colour stones involving both the scientific study of stones as well as grading and certifying them.
Bachelor of Commerce -
DIPLOMA - BUSINESS STUDIES LONDON
/2008 - /2010
Completed Coffee Barista Training - undefined
05.2010
Completed Health and Safety in Food Hygiene Training - undefined
02.2008
Interests
As life is not just work here are my Hobbies:
, I love reading a good book, have a walk through the park, listening to music and watch movies and I enjoy taking short courses to always improve my knowledge and passion.
Languages
English
Fluent
Hindi
Fluent
Gujarati
Fluent
Marathi
Intermediate
Tamil
Upper intermediate
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Skills
- Communication skills
- Multilingual
- Public relations
Timeline
PRODUCT DEVELOPER & SALES - S N JEWELLERS
2014.12 - 2020.03
Sales and Retention Specialist - Tech Mahindra
2014.01 - 2014.11
Head of Sales & Marketing - My Vision Advertising Pvt Ltd
2011.09 - 2013.12
Customer Information Assistant - Sullivan Buses
2008.11 - 2011.06
Sales Executive - BRITISH GAS Retail Promoter
2008.04 - 2010.10
Product Developer and Marketing Head - S N JEWELLERS
2000.01 - 2008.01
Gemological institute of india - gemelogist, Mineral & Geology Studies
1997.08 - 1998.01
Product Developer - JEWELEX (INDIA) PVT LTD
1995.02 - 1998.12
Punjab University - Bachelor of Commerce,
ACADEMY OF MANAGMENT SCIENCES - DIPLOMA, BUSINESS STUDIES
LONDON
/2008 - /2010
Andronicas - Completed Coffee Barista Training,
Harrow Council - Completed Health and Safety in Food Hygiene Training,