Summary
Overview
Work history
Education
Interests
Languages
Work availability
Skills
Timeline
JITEN SHAH

JITEN SHAH

DUBAI,UAE
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Summary

Ambitious learner eager to drive revenue and build industry knowledge through hands-on sales experience. Strong record of academic success and reliable work ethic. Thrives in competitive environments with skills in negotiation and communication.

Overview

25
25
years of professional experience

Work history

PRODUCT DEVELOPER & SALES

S N JEWELLERS
Mumbai, India
12.2014 - 03.2020
  • A diamond jewellery manufacturing company with clients across the globe
  • I rejoined the company as a team member for Marketing and product development
  • Monitored R&D activities for results, compliance with specifications and progress against deadlines.
  • Sought new business connections to broaden research opportunities.
  • Oversaw daily activities and special projects for research into product development.
  • My area of focus is mainly on acquiring new clients , assisting in sales and also to develop new styles as per the market trends in sync with the manufacturing department to get maximum output in production.

Sales and Retention Specialist

Tech Mahindra
Mumbai, India
01.2014 - 11.2014
  • Worked with the company as sales executive specializing in retaining customers
  • Handled calls promptly and professionally using proven telesales skills.
  • Maximised customer retention through upselling and cross-selling.
  • Negotiated tactically to achieve positive client and business outcomes.
  • Diffused conflict to resolve complaints patiently and professionally.
  • Identified customer issues and provided mutually-beneficial solutions.
  • Sales (Retention Specialist) for 3 mobile network UK
  • My duties required me to garner maximum sales and also to retain existing customers.

Head of Sales & Marketing

My Vision Advertising Pvt Ltd
Mumbai, India
09.2011 - 12.2013
  • After moving back from UK joined this company as a Marketing head
  • My duties involved me to garner more business from both existing clients as well as new ones
  • Apart from this my other role was to come up new ways and means of promoting new products for clients.
  • Aligned strategy and delivery across departments through strong leadership and communication.
  • Drove ongoing customer generation strategy, maintaining an effective prospect sales pipeline in Salesforce.
  • Drove high-quality client acquisition with targeted market research and multi-channel outreach.

Customer Information Assistant

Sullivan Buses
LONDON, UNITED KINGDOM
11.2008 - 06.2011
  • Worked with the company part time on weekends as a customer information assistant guiding customers with the right information on the buses they need to take when underground trains are not working on weekends.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.

Sales Executive

BRITISH GAS Retail Promoter
LONDON, UNITED KINGDOM
04.2008 - 10.2010
  • Joined the organization which is a fortune 500 company.
  • My role for this required me to promote new products introduced in the market and also selling gas and electricity to retail consumers.
  • Analyzed industry and competitor trends to enhance sales strategy.
  • Memorised company's detailed product portfolio and customised associated features and benefits to customer needs.
  • Achieved and exceeded sales targets in line with client growth across all products and services.

Product Developer and Marketing Head

S N JEWELLERS
Mumbai, India
01.2000 - 01.2008
  • Joined the company as marketing head and also managed the manufacturing side of the Product
  • My duty involved me to tie up with new jewellers and supply both gold and Diamond jewellery.
  • Developed operational and administrative procedures to enable successful R&D operations.
  • Implemented research findings into product development through design team collaboration.

Product Developer

JEWELEX (INDIA) PVT LTD
Mumbai, India
02.1995 - 12.1998
  • This being my first job joined the organization as a supervisor for Model development, Diamond assorting and Jewelry designing
  • Oversaw daily activities and special projects for research into new jewelry products as per market trends.
  • Monitored R&D activities for results, compliance with specifications and progress against deadlines.

Education

gemelogist - Mineral & Geology Studies

Gemological institute of india , india
08.1997 - 01.1998

A course in the field of colour stones involving both the scientific study of stones as well as grading and certifying them.

Bachelor of Commerce -

Punjab University, india

DIPLOMA - BUSINESS STUDIES LONDON

ACADEMY OF MANAGMENT SCIENCES, london
/2008 - /2010

Completed Coffee Barista Training - undefined

Andronicas
05.2010

Completed Health and Safety in Food Hygiene Training - undefined

Harrow Council
02.2008

Interests

As life is not just work here are my Hobbies: , I love reading a good book, have a walk through the park, listening to music and watch movies and I enjoy taking short courses to always improve my knowledge and passion.

Languages

English
Fluent
Hindi
Fluent
Gujarati
Fluent
Marathi
Intermediate
Tamil
Upper intermediate

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Skills

  • Communication skills
  • Multilingual
  • Public relations

Timeline

PRODUCT DEVELOPER & SALES - S N JEWELLERS
12.2014 - 03.2020
Sales and Retention Specialist - Tech Mahindra
01.2014 - 11.2014
Head of Sales & Marketing - My Vision Advertising Pvt Ltd
09.2011 - 12.2013
Customer Information Assistant - Sullivan Buses
11.2008 - 06.2011
Sales Executive - BRITISH GAS Retail Promoter
04.2008 - 10.2010
Product Developer and Marketing Head - S N JEWELLERS
01.2000 - 01.2008
Gemological institute of india - gemelogist, Mineral & Geology Studies
08.1997 - 01.1998
Product Developer - JEWELEX (INDIA) PVT LTD
02.1995 - 12.1998
Punjab University - Bachelor of Commerce,
ACADEMY OF MANAGMENT SCIENCES - DIPLOMA, BUSINESS STUDIES LONDON
/2008 - /2010
Andronicas - Completed Coffee Barista Training,
Harrow Council - Completed Health and Safety in Food Hygiene Training,

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JITEN SHAH