JITHIN Illath
Dubai,UAE
Summary
Professional with 10 years in the elevator and escalator industry, focusing on team leadership and customer relationship management. Demonstrated expertise in time management, report generation, and quality assurance, ensuring compliance and safety. Skilled in modernization projects, electrical and mechanical repairs, and conducting thorough safety inspections. Committed to high ethical standards and continuous operational improvement.
Overview
13
13
years of professional experience
2013
2013
years of post-secondary education
Work history
assistant supervisor
OTIS LLC
Dubai
05.2024 - 08.2025
- Streamlined day-to-day operations by supervising service technicians and prioritizing tasks.
- Overhauled operational procedures to enhance efficiency significantly.
- Assisted in developing training programs to improve team skill sets.
- Provided technical support to resolve high-priority issues efficiently.
- Prepared detailed inspection and repair reports for clients and regulators.
- Conducted site audits during elevator handovers, assessing conditions of older systems.
- Diagnosed complex electrical and mechanical systems, minimizing service disruptions.
- Performed regular audits of equipment and tools, reducing downtime.
Senior Service Examiner
OTIS LLC
Dubai
03.2020 - 04.2024
- Executed routine and emergency inspections on diverse elevator and escalator systems, ensuring compliance with safety standards.
- Conducted load and safety device testing to verify operational reliability.
- Maintained accurate records of inspections, troubleshooting, and repairs performed.
- Coordinated subcontractor activities to align with project objectives.
- Implemented safety protocols to improve workplace conditions.
- Optimised machinery output through systematic calibration and adjustments.
- Mentored junior examiners, promoting professional growth.
- Oversaw quality control inspections to ensure conformance with codes and specifications.
Service Examiner
OTIS LLC
Dubai
03.2015 - 02.2020
- Maintained strict confidentiality of all examination materials, upholding integrity of process.
- Streamlined the examination process by implementing efficient systems and procedures.
- Facilitated smooth running of exams, reducing stress amongst candidates.
- Upheld academic integrity by adhering strictly to examination regulations and guidelines.
Electrical Lab Assistant
SreeErnakulathappan College of Engineering
Kerala, india
01.2014 - 12.2014
- Troubleshot, repaired, and calibrated electronic test equipment to maintain lab functionality and support student projects.
- Guided and trained students on the proper operation and maintenance of lab equipment and circuit fabrication.
- Installed and maintained electrical control, wiring, and lighting systems, demonstrating foundational knowledge of electrical principles.
- Read and interpreted technical diagrams and blueprints to perform general electrical maintenance and inspections.
- Maintained high-quality standards whilst handling delicate lab materials.
Tradesman
Govt. Polytechnic College
Kerala, india
01.2013 - 12.2013
- Reduced errors during testing procedures through careful monitoring of experiments.
- Collected samples from different sources, ensuring variety and diversity in tests run.
- Delivered precise measurements using various lab tools to ensure reliable test data.
- Calibrate d electrical systems for quality and safety.
Education
Diploma - Electrical and Electronics Engineering
Sree Rama Govt. Polytechnic College
05.2010 - 03.2013
higher secondary - Bio-Maths
Govt. Model Higher Secondary School
06.2008 - 03.2010
SSLC -
Govt. Model Higher Secondary School
Skills
- Team leadership and coordination
- Customer relationship management
- Problem-solving strategies
- Time management techniques
- Report generation and documentation
- Quality assurance and control
- Compliance and safety oversight
- Fault diagnosis and troubleshooting
- Elevator and escalator modernization
- Electrical and mechanical repair
- Safety inspections and equipment assessments
- Ethical standards adherence
Languages
English
Hindi
Malayalam
Tamil
Personal Information
- Nationality: Indian
- Marital status: Married
- Visa status: Employment
Timeline
assistant supervisor
OTIS LLC
05.2024 - 08.2025
Senior Service Examiner
OTIS LLC
03.2020 - 04.2024
Service Examiner
OTIS LLC
03.2015 - 02.2020
Electrical Lab Assistant
SreeErnakulathappan College of Engineering
01.2014 - 12.2014
Tradesman
Govt. Polytechnic College
01.2013 - 12.2013
Diploma - Electrical and Electronics Engineering
Sree Rama Govt. Polytechnic College
05.2010 - 03.2013
higher secondary - Bio-Maths
Govt. Model Higher Secondary School
06.2008 - 03.2010
SSLC -
Govt. Model Higher Secondary School
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