Summary
Overview
Work History
Education
Skills
Languages
Timeline
Work Availability
Affiliations
Accomplishments
Personal Information
Custom
Declaration
Hi, I’m

Jithin Jayarajan

Kaiparambu (PO), Thrissur, Kerala,India
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
Jithin Jayarajan
Jithin Jayarajan

Summary

With 17 years of extensive experience in the marine industry, I have consistently transformed challenges into opportunities, leading teams and projects to successful outcomes. My career spans roles as a Partner & Operations Manager, 3rd Engineer, Service Engineer, and Service Sales Manager, providing me with a comprehensive understanding of marine mechanical systems, project management, and business development.

As a Partner & Operations Manager at Rotana Marine and Industrial Engineering in Doha, Qatar, I spearheaded process optimization and growth through innovative strategies. My tenure at Qatar Shipyard was marked by taking on complex projects, such as leading the overhaul of main boiler burners and piston control valves without OEM supervision, which not only saved significant costs but also enhanced my team's skills. My initiative earned me an Appreciation Certificate from MAN Diesel & Turbo Qatar and advanced my technical expertise in marine engines.

In my previous role as Service Manager for Boilerman International Company in the GCC & MENA region, I manage service operations, client relationships, and vendor coordination, consistently driving revenue growth and operational excellence. My expertise lies in planning, executing, and managing ship repair projects, ensuring they are completed safely, on time, and within budget. I excel at leading cross-functional teams, optimising processes, and developing effective sales strategies that expand service contracts and enhance client retention.

Throughout my career, I have been recognised for my dedication to excellence, my ability to overcome challenges, and my commitment to continuous improvement in all aspects of my work. Clients, colleagues, and top management alike have expressed their satisfaction with my contributions, reinforcing my reputation as a respected leader in the marine industry.

Overview

17
years of professional experience
7
years of post-secondary education

Work History

Boilerman Marine Service LLC, All Over GCC & MENA, Dubai

Service Manager
2023.09 - 2024.07 (10 months)

Job overview

  • Acted as the main point of contact for clients, addressing their needs and ensuring high levels of customer satisfaction
  • Drove business growth by developing and implementing sales strategies, marketing initiatives, and identifying new business opportunities
  • Coordinated with Clients, suppliers and vendors to ensure timely procurement of parts and materials, and managed vendor relationships to maintain service quality and cost-efficiency
  • Identified service gaps, developing plans to strengthen or expand offerings.
  • Increased brand recognition within niche using evidence-based marketing practices.

Harris pye, Dubai, Dubai

Supervisor
2022.12 - 2023.09 (9 months)

Job overview

  • In charge for the Main boiler and Aux boiler, Burner and piston and control valves overhauling, renewing, mechanical offline cleaning of main condenser and servicing
  • Supervised activities of workers and enforced safety regulations.
  • Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
  • Built firm but respectful relationships with staff, leading by example and providing continued encouragement for high levels of motivation and satisfaction.
  • Managed relationships and performance of external suppliers and required resources.

Nakilat Keppel Offshore and marine service, QATAR, QATAR

3rd Engineer [AFM]
2021.07 - 2022.12 (1 year & 5 months)

Job overview

  • In charge for the Main boiler and Aux boiler, Burner and piston and control valves overhauling, renewing, mechanical offline cleaning of main condenser and servicing
  • Facilitated smooth operations by carrying out repair and maintenance work on board ship.
  • Assisted with planning and execution of diverse engineering projects, managing scope and milestones to support completion.
  • Generated and presented reports disclosing new business leads, budgetary governance and regulatory compliance.

Sapphine INN, Cochin, INDIA

Sr. Property Manager
2019.01 - 2021.05 (2 years & 4 months)

Job overview

  • Increased customer satisfaction by resolving issues.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Managed multiple rental properties with outstanding planning and organisation.
  • Built positive relationships with tenants and clients to increase brand loyalty.

Rotana Marine and Industrial Engineering, Qatar, DOHA - QATAR, QATAR

Operations Manager
2016.07 - 2020.01 (3 years & 6 months)

Job overview

  • Oversaw daily service operations, ensuring timely and effective maintenance and repair of marine systems including boilers and pumps
  • Managed a team of service engineers and technicians, providing guidance, training, and performance reviews
  • Acted as the main point of contact for clients, addressing their needs and ensuring high levels of customer satisfaction
  • Drove business growth by developing and implementing sales strategies, marketing initiatives, and identifying new business opportunities

Walco Middle East Doha, Qatar, DOHA - QATAR, QATAR

Service Engineer
2013.01 - 2016.01 (3 years)

Job overview

  • Worked as Mechanical technician, Service engineer, Team leader for the technicians and service engineers
  • Traveling different job locations and doing the service and troubleshooting jobs
  • Scheduled and carried out Planned Preventative Maintenance (PPM).
  • Documented work logs and repairs to maintain accurate records.

Sembawang Shipyard, Singapore, SEMBAWANG, SINGAPORE

Marine Mechanical Fitter
2012.07 - 2013.01 (6 months)

Job overview

  • Worked as a Marine mechanical fitter
  • Valves, pumps, condenser cleaning related job.
  • Responded promptly to breakdowns, applying troubleshooting skills to identify and resolve mechanical issues efficiently.
  • Operated variety of power tools and equipment to cut, shape and finish metal components for assembly.

Al Industries, Verna Goa, India, GOA, INDIA

Marine Mechanical Fitter
2011.04 - 2012.04 (1 year)

Job overview

  • Worked as a Marine mechanical fitter
  • Assisted my senior's supervisor, followed their instructions and carried out the job
  • Responded promptly to breakdowns, applying troubleshooting skills to identify and resolve mechanical issues efficiently.
  • Operated variety of power tools and equipment to cut, shape and finish metal components for assembly.

Mobile Palace Plamood, Keshavashasapuram,, Trivandrum, Kerala,, INDIA

Sales Executive & Promoter for Samsung Mobiles
2010.07 - 2011.07 (1 year)

Job overview

  • Used excellent telephone manner to optimise customer experience, promptly cutting complaints.
  • Drove customer retention, building engaging relationships through every interaction.
  • Resolved complaints by ensuring appropriate and timely compensation, boosting customer satisfaction levels.

Frist Source Solutions ( IDEA Cellular CSA), Cochin, INDIA

Customer Care Executive
2007.04 - 2008.06 (1 year & 2 months)

Job overview

  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Supported team by demonstrating respect and willingness to help.
  • Used excellent telephone manner to optimise customer experience, promptly cutting complaints.

Education

Institute of Technical Education Singapore , Singapore

Marine Mechanical Engineering from Heat Exchanger & Marine Engines
2012.08 - 2013.03 (7 months)

University Overview

  • Level One qualification
  • Course of study in Heat Exchanger & Marine Engines Mechanics
  • Successfully balanced studies while working at Sembawang Shipyard.

College of Marine Technology , Kochi

Diploma of Education from Marine Mechanical Engineering
2008.06 - 2010.04 (1 year & 10 months)

University Overview

  • The STED Council and the Ministry of Labour and Employment (NCVT) have approved the Marine Mechanical Engineering Diploma.

CJX Institute If Technical Skills , India

Technical Skills from Mechanical Fitter
2012.04 - 2012.04

University Overview

  • Continuing education courses in NCVT Certified Mechanical Fitter

Euro tech Marine Academy , India

STCW 95 from DG of Shipping Requirements
2011.05 - 2011.05

University Overview

  • Coursework in Personal Safety & Social Responsibilities
  • Coursework in Personal Survival Techniques
  • Coursework in Fire Prevention & Fire Fighting
  • Coursework in Elementary First Aid

SMTC Global , Dubai

BOSIET &. EBS from Basic Offshore Safety Induction & Emergency training
2023.07 - 2023.07

University Overview

  • Education courses in OPITO approved Standards

Model Boys Higher Secondary School , Thrissur

Higher Secondary School from Plus Two Computer Science
2005.06 - 2007.04 (1 year & 10 months)

University Overview

  • Course of study in Computer Science

Technical High School Nanammukku , Nannammukku, Malappuram

Technical High School from Engineering Technical Studies
2002.06 - 2005.03 (2 years & 9 months)

University Overview

  • Completed THSLC course, including hands-on training in workshops focused on Fitting, Carpentry, Metal Joining Techniques, and Electrical Wiring, with additional specialization in Arc Welding.
  • Govt Of Kerala, Department of Technical Education Approved

Skills

  • Operations Management
  • Sales and Business Development
  • CRM and Customer Relationship Management
  • Vendor Management
  • Customer relations
  • Interpersonal communication
  • Knowledge of Adobe Photoshop
  • Customer complaint management
  • Reporting and documentation
  • KPI management

Languages

English
Proficient (C2)
Malayalam
Proficient (C2)
Hindi
Upper intermediate (B2)
Tamil
Fluent

Timeline

Service Manager

Boilerman Marine Service LLC
2023.09 - 2024.07 (10 months)

SMTC Global

BOSIET &. EBS from Basic Offshore Safety Induction & Emergency training
2023.07 - 2023.07

Supervisor

Harris pye
2022.12 - 2023.09 (9 months)

3rd Engineer [AFM]

Nakilat Keppel Offshore and marine service
2021.07 - 2022.12 (1 year & 5 months)

Sr. Property Manager

Sapphine INN
2019.01 - 2021.05 (2 years & 4 months)

Operations Manager

Rotana Marine and Industrial Engineering, Qatar
2016.07 - 2020.01 (3 years & 6 months)

Service Engineer

Walco Middle East Doha, Qatar
2013.01 - 2016.01 (3 years)

Institute of Technical Education Singapore

Marine Mechanical Engineering from Heat Exchanger & Marine Engines
2012.08 - 2013.03 (7 months)

Marine Mechanical Fitter

Sembawang Shipyard, Singapore
2012.07 - 2013.01 (6 months)

CJX Institute If Technical Skills

Technical Skills from Mechanical Fitter
2012.04 - 2012.04

Euro tech Marine Academy

STCW 95 from DG of Shipping Requirements
2011.05 - 2011.05

Marine Mechanical Fitter

Al Industries, Verna Goa, India
2011.04 - 2012.04 (1 year)

Sales Executive & Promoter for Samsung Mobiles

Mobile Palace Plamood, Keshavashasapuram,
2010.07 - 2011.07 (1 year)

College of Marine Technology

Diploma of Education from Marine Mechanical Engineering
2008.06 - 2010.04 (1 year & 10 months)

Customer Care Executive

Frist Source Solutions ( IDEA Cellular CSA)
2007.04 - 2008.06 (1 year & 2 months)

Model Boys Higher Secondary School

Higher Secondary School from Plus Two Computer Science
2005.06 - 2007.04 (1 year & 10 months)

Technical High School Nanammukku

Technical High School from Engineering Technical Studies
2002.06 - 2005.03 (2 years & 9 months)
Availability
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Affiliations

  • Cricket : Cricket: Actively participate in a local cricket league; developed teamwork, strategic thinking, and discipline through regular practice and matches.
  • Reading : Passionate reader of both fiction and non-fiction; continuously expanding knowledge, critical thinking, and empathy through diverse literary genres.
  • Singing:Enthusiastic about singing in various informal settings and events; showcases creativity, confidence, and the ability to connect with audiences.
  • Traveling:Enjoy exploring new destinations during vacations; values relaxation and personal growth through diverse experiences and gaining fresh perspectives.

Accomplishments

  • Attended as team leader and service engineer for the LNG ships main condenser in NKOM Shipyard from 2014 to 2016
  • Attended as team leader and service engineer for the LNG IBRI main condenser in Keppel Benoy Shipyard Singapore from 2015 – 2016
  • Attended as team leader and service engineer for the LNG IBRA, LNG SOHAR, LNG IJWA main condenser in Oman Drydock company Shipyard from 2014 - 2016
  • Attended as service engineer for the LNG ships control valve, safety valve, relief valve, KSB AMRI valve in NKOM Shipyard from 2014 to 2016
  • Attended as Technician for diesel generator in the Halul offshore marine in Milaha shipyard and Raslaffan port Qatar from 2014 - 2016
  • Attended as Technician for high-pressure valves in the Keppel Sheghers Measied Qatar from 2014 - 2016
  • Attended as Technician for fuel valves, fuel pump, and four-stroke cylinder head in the Man diesel workshop Raslaffan Qatar from 2014 – 2016
  • 3 years and 6 months working as Operations Manager at Rotana Marine and Industrial Engineering-Qatar 2016 - 2020.
  • In Nkom, Business opportunity through, I initiated Condenser cleaning, Boiler, Burner Overhauling, Piston and control valves job first time in NKOM organization

Personal Information

  • Caste: Assari
  • Passport Number: V1844616
  • Passport Date Of Issue: 09/06/2021
  • Passport Place Of Issue: Cochin
  • Father's Name: JAYARAJAN
  • Title: Service Sales and Operations Manager
  • Date of birth: 07/04/1989
  • Gender: Male
  • Nationality: Indian
  • Marital status: Married
  • Religion: Hindu

Custom

  • Scouts & Guides: Actively involved in Scouts & Guides, attending numerous camps and earning prestigious awards such as Pravesh, Prathama Puraskar, Dwithiya Puraskar, Trithiya Puraskar, and the Adventure Award. Developed strong leadership skills, resilience, and the ability to collaborate effectively within a community while embracing a spirit of adventure.
  • Technical High School Kerala State Youth Festival: Participated in the Kerala State Youth Festival for Light Music and Drama, showcasing talent in performing arts and contributing to the cultural representation of the school.

Declaration

I hereby declare that the information provided in this CV is accurate and complete to the best of my knowledge. I understand that any false information or misrepresentation may lead to the rejection of my application or dismissal from employment if discovered later.


Date:  24/08/2024

Place: Dubai


Signature: ___________________

Jithin Jayarajan