Jithin Muhammed Basheer
Sharjah
Summary
Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies.
Overview
14
14
years of professional experience
Work History
Marketing Specialist
Abcon International Drug Store
08.2023 - Current
- Responsible for sales and marketing at Dubai and Sharjah.
- Focusing on Major accounts such as Prime Group, NMC Medical centres, Zulekha Hospital Group, Medseven Group, Canadian Hospital Respectively and whole Sharjah area.
- Extensive knowledge of complex medical
terms and procedures - Leveraged strong communication skills to present complex medical information in an easily digestible manner for diverse audiences.
- Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Skilled in developing trust and build good
rapport with customers. - Provided exceptional customer service throughout the entire sales process, fostering loyalty among clients and repeat business opportunities.
Product Specialist
PDC Drug Store (GAIA HEALTHCARE)
02.2018 - 06.2023
- Responsible for sales and marketing at Dubai, Sharjah And Ajman
- Promoting & Selling our products to the Pharmacies and Drugstores
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
- Regular follow up on customer feedback; develop excellent rapport with same and ensure customer loyalty and retention
- Maintain client relations and ensure customer satisfaction
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc
- Conducted weekly meeting with other sales professionals to make new strategies and ideas against competitor
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
- Always Available over the phone and in person with clients
- Maintain good relation with the customers and stockiest.
Pharmacy Manager
GAIA HEALTHCARE
07.2014 - 01.2018
- Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders
- Handling the insurance prescriptions and following up on the same with the various insurance companies
- Successfully assisted customers with medical issues and provided valuable healthcare counseling
- Educating health professionals and public about nutrition
- Handling Bulk sales by quoting best wholesale price.
PHARMA EXCECUTIVE
LIFE HEALTH CARE GROUP
05.2012 - 05.2014
- Handling of Insurance Prescriptions
- Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty
- Successfully assisted customers with medical issues and provided valuable healthcare counseling
- Stored medication according to specific temperature guidance
- Educating health professionals and public about nutrition.
PHARMACIST
SUNRISE MULTISPECIALITY HOSPITAL
02.2010 - 02.2012
- Dispensed and delivered patient medications to patients throughout the hospital
- Communicated directly with doctors' offices via telephone, fax and email
- Provided friendly customer service at prescription drop-off and pick-up counters.
Education
D-Pharm -
Caritas Collage Of Pharmacy
Kerala, India01.2009
ECG Technician -
Govt Medical collage
Kottayam, Kerala01.2006
Skills
- Strategic Planning
- Product Knowledge
- Communucation skill
- Client Relationship
- Presentation Skill
- Active Listining
- Time Management
- Demonstration Skill
- Customer Retention
- Public Relations Setting Goals
- Growth Mindset MS office
- Organization
- Consultative Sales Techniques
- Sales Forecasting
- Evaluation of Marketing Campaigns
Languages
English
Hindi
Malayalam
Tamil
Custom
- Photography
- Painting
Custom
I do hereby declare that the above stated particulars are true, complete and correct to the best of my knowledge.
Timeline
Marketing Specialist
Abcon International Drug Store
08.2023 - Current
Product Specialist
PDC Drug Store (GAIA HEALTHCARE)
02.2018 - 06.2023
Pharmacy Manager
GAIA HEALTHCARE
07.2014 - 01.2018
PHARMA EXCECUTIVE
LIFE HEALTH CARE GROUP
05.2012 - 05.2014
PHARMACIST
SUNRISE MULTISPECIALITY HOSPITAL
02.2010 - 02.2012
D-Pharm -
Caritas Collage Of Pharmacy
ECG Technician -
Govt Medical collage
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