Jithin Sebastian
IT Analyst/Auditor
Dubai
Summary
Certified Information Systems Auditor (CISA) with over 15 years of experience in IT, focused on improving business compliance, workflow and processes through detailed audits and optimization recommendations. Successful track record of fully evaluating information, structures and procedures and initiating corrective actions.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
IT Analyst and Auditor in Governance Risk and Compliance
First Abu Dhabi Bank (Wipro LTD)
06.2018 - Current
- Managing Risk Governance and Compliance and remediation
- Troubleshooting issues encountered on infrastructure and enabling cross functional team / shareholders for assistance
- Threat and Vulnerability management
- Managing Audit points External (regulatory) and Internal and remediation of Audit findings
- Engagement in IT Risk Assessment
- Creation of IT Risk Acceptance
- Development of SOP, IT Operations documents, RACI matrix
- Development of Disaster Recovery plan document, Single Point of Failure Document
- Validation of all IT infrastructure related documents
- Vendor management
- Project management
- Unix consultant and administration
- Virtualization consultant and administration.
Senior Customer Service Engineer
Wipro LTD (Ways Infotech)
06.2015 - 06.2018
- Solaris / Linux Administration
- VMware Administration
- 24/7 support on corrective and preventive maintenance for major Telecom, Aviation and Banking clients
- Supporting ORACLE /SUN servers, Implementation of LDOMs and Zones on daily basis and liaised with clients as and when required
- Configuration and corrective maintenance of HP servers CISC Architecture
- Implementation of VMware vSphere 6.x, HP servers and One View
- Implementation of EMC SRM, VPLEX, VNX 7600 and VNX8000
- Maintaining ITIL process on projects.
Associate Technical Analyst
Oracle
04.2012 - 06.2015
- Global support on Oracle / SUN Servers
- Supporting customers on Oracle Solaris 11, 10 & Oracle Storages
- Accredited Advocate on CMT servers (T-series).
Customer Service Engineer
Wipro LTD
11.2008 - 03.2012
- Installation & maintenance, proactive monitoring of various Solaris entry, mid-range and high-end servers, zone installation and configuration
- Expertise on Solaris zones, LDOMs and ZFS
- Implementation & maintenance of IBM P-Series servers, IBM DS, Hitachi AMS Storages
- Worked in a 24/7 Enterprise Services Team as Field and Resident Engineer for different clients, supporting servers and storages
- Some important clients were Ericsson India Private Ltd, Airtel, Alcatel Lucent, NSN, Avaya Global Connect, NIC, Airbus, Sasken etc.
Education
Diploma in Computer Engineering -
Edutech NTTF INDIA PVT. LTD
Bangalore 06.2005 - 06.2008
MBA in Information Technology -
Jaipur National University
Dubai, UAE 09.2020 - 09.2022
Skills
IT Risk Management
IT Governance
Information Security
Cybersecurity Expertise
Team Management
Internal and External Audit Remediation
ITIL Knowledge
IT Operations Support
System Architecture
Unix Administration / Consultant
Virtualization Administration / Consultant
Cloud Fundamentals
Performance Optimization
Technical Writing
Technical Analysis
Certification
CISA (Certified Information Systems Auditor)
Training
- CISA (Certified Information Systems Auditor)
- AWS Cloud Practitioner
- Azure Fundamentals
- Sun Certified Network Administrator (SCNA), Solaris 11 & SUN Cluster
- Hitachi Data System AMS (2nd Generation) Storages
- IBM AIX Administration and HACMP
- RHEL 7
- Google Cloud Platform
Timeline
CISA (Certified Information Systems Auditor)
11-2022
MBA in Information Technology -
Jaipur National University
09.2020 - 09.2022
IT Analyst and Auditor in Governance Risk and Compliance
First Abu Dhabi Bank (Wipro LTD)
06.2018 - Current
Senior Customer Service Engineer
Wipro LTD (Ways Infotech)
06.2015 - 06.2018
Associate Technical Analyst
Oracle
04.2012 - 06.2015
Customer Service Engineer
Wipro LTD
11.2008 - 03.2012
Diploma in Computer Engineering -
Edutech NTTF INDIA PVT. LTD
06.2005 - 06.2008