JIVAN SHINDE
Abudhabi
Summary
To work in the most challenging position that provides ample opportunities to learn and contribute. Thorough Project Manager professional with competency in developing project and implementation plans. Gifted with strong analytical and project management skills. Successful in meeting new challenges and finding effective solutions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager
Cognizant Technology Solutions-FAB
Abudhabi
10.2019 - Current
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Modified and directed project plans to meet organizational needs.
- Drove team success through shared vision and recognition of quality performance.
- Identified, reviewed and applied policies and procedures.
- Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project budget, progress and technical problems.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
- Managed Investment banking projects with team of 10 consultants.
Senior Consultant
RAS InfoTech LTD, NBAD
Abudhabi
01.2013 - 09.2019
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Maintaining production environment as well as three other test environments
- Following ITIL Change & Incident Management Processes, preparing monthly reports for change tasks and incident tickets
- Working with Service Improvement team to reduce recurring incident and reducing false alarms for availability
- Performing problem management & team leading role for BAU/project tasks for different engagements
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Exceeded customer requirements with accurate and deliverable solutions in short time.
- Identified business issues through careful collaboration with key stakeholders.
- Performed business research and financial analysis.
- Evaluated clients' needs and created plan of action to provide solutions.
- Directed work completed by team of 10 consultants.
- Determined areas for improvement and implemented processes to alleviate problems.
- Monitored and managed staff performance to attain target metrics both individually and team unit.
- Developed many solutions based upon clients' strict requirements.
- Monitored technology use and program functionality, updating programs and making changes to enhance output.
- Presented project scopes to employees and executives, proposing timelines, budgets and specifications for over many projects.
- Boosted success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems.
- Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity 100 %.
- Managed monetary transactions with perfect accuracy, which elevated customer satisfaction ratings.
System Administrator
WIPRO InfoTech Ltd, Yes Bank Ltd
Mumbai
03.2011 - 01.2013
- Production Support - WAS v6.1, WLS v10.0.3, Oracle 11g, SQL 2005, Apache, LAMP (, Single resource handling all enterprise application/production support for YESBANK INDIA
- Primarily engaged in providing remote application support for major Enterprise Applications of YES BANK, INDIA for production, staging, testing and development within customer environment
- Key responsibilities include administration, installation, troubleshooting/maintenance of HRIS, Yes Bank Corporate Website, CRM-CQMS also Net banking applications to automate and streamline their operations competencies
- Monitoring application servers of these applications ensuring applications up and running and availability of services deployed in IBM WebSphere application servers, also involvement in other activities like Installation & upgrade of servers, configuring IIS pooling, tracing concurrent user sessions for stress testing, ticket management, recycling IIS services in event of login issues in HRIS, also enabling-disabling etc .User management in HRIS & CRM system ensuring proper execution and monitoring of routine operational tasks and events on daily basis
- Responsible for patch deployment/bug fix implementation for Yes Bank’s Corporate Website (UAT/Production) & migration activity of servers as well start-stop service of for CRM application whenever required in case of garbage text/downtime, backend update or deployment of release
- Requirement gathering from business for changes and bug fixing, preparing MIS as well as utilizing software support experience to ensure that system administration is performed appropriately and contribute to root cause analysis write ups
- Documenting processes (Failover, Switchover, Startup, Shutdown and etc.) as well as creating new process documents.
- System administration, performance monitoring and technical & functional troubleshooting
- Designing and creating popup and banners for HRIS Application & Yes Bank Corporate website in HTML/PHP
- Identifying & closing MIEL audit points for application supported also involved in website revamp, Disaster Recovery (DR) Plan execution, installation/administration and HRMS-AD application integration project
- Track all ongoing operations, projects to ensure timely completion and achievement of Organization goals with coordination of different vendors.
- Raising RFC for CAB meeting for customer as and when required for any changes in application.
Application Support Engineer
Embee Software Pvt, Yes Bank Ltd
Mumbai
04.2008 - 03.2011
- Working for 24
- 7 production support team having various projects covering ICICIBANK all over India
- Responsible for installation, troubleshooting and maintenance of FINNONE, APS (Nucleus Software), CPCS AND Collect now Applications
- Handling as well Monitoring Application Server of Finn one & APS Software
- Installation, up gradation, directory structures, right, security and software, file service
- Running scripts for Backup or Dump processes in SQL
- Deploy ear files in J2EE & verifying PL/SQL Queries
- Prepare & Execute Database files as well generating reports from Oracle Database
- Develop, maintain and support local network; network security, user security, network file and Print services, servers, network infrastructure, data back-up, virus protection
- Writing queries, stored procedures, triggers, functions executing backend scripts and patches on database and front-end patches on production server
- Uploading files, applying patches as well responsible for Call logging/Assigning/Follow-up & Helpdesk issues
- Trouble shooting queries raised by bank users as well as handling Application related user’s problem, queries and Functional problem of users
- Monitoring Application’s EOD and EOM operations
- Checking Network problem of branch as well start-stop services required to run on server accordingly interacting with users/vendors via net meeting, web or telecommunication
- Taking out MIS dump and provide data to user
- Taking care of user of id creation, modification and deletion
- Preparing knowledge base as and when new issues arise so that if in case any issue is repeated then solution is provided in minimum time with less of business impact & ensuring 100% customer satisfaction
- Application support for RBI related applications like RTGS, NDS, CFMS, SFMS/NEFT
- Among others KYC-AML, CCIL Applications, MUREX, MLC, Actuate, Real Time Interface and Flex cube Retail version 6.2 (Production and UAT Support) troubleshooting in case of any abnormalities in application
- Worked as member of transition team at Yes Bank and took over Application from outgoing vendor, prepared ISO level documents and took client sign-off on those documents.
Education
Bachelor of Engineering Technology - Information Technology
MGM College of Engineering
Mumbai University05.2005
High School Diploma -
NJ Polytechnic
Mumbai University05.2005
Skills
- Mission Critical Applications
- Quality Standards
- Performance Improvement
- Project Development
- Cross-Training Skills
- Technical Specifications
- Infrastructure Projects
- Process Development and Implementation
- Systems Implementations
Certification
- Professional/Technical Achievements Pursuing PMP (Project Management professional) and Completed 35 Hrs. Training from Cambridge Institute ,UAE in April 2017
- Certified (C9510-401) IBM System Administrator WebSphere Application Server Network Deployment V8.5.5 and Liberty Profile in April 2016
- Completed OCA (Oracle Certified Associate)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Project Manager
Cognizant Technology Solutions-FAB
10.2019 - Current
Senior Consultant
RAS InfoTech LTD, NBAD
01.2013 - 09.2019
System Administrator
WIPRO InfoTech Ltd, Yes Bank Ltd
03.2011 - 01.2013
Application Support Engineer
Embee Software Pvt, Yes Bank Ltd
04.2008 - 03.2011
Bachelor of Engineering Technology - Information Technology
MGM College of Engineering
High School Diploma -
NJ Polytechnic
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