JOAN C. VERSAGA
Abu Dhabi,UAE
Summary
Proactive Catering Assistant with 06 years of expertise contributing to smooth-running of high-functioning kitchen. Meticulous in food preparation, quality standards and adherence to safety regulations.
Overview
17
17
years of professional experience
24
24
years of post-secondary education
Work history
Catering Assistant
- Current
- Followed prescribed methods of portioning and presentation, consistently meeting customer expectations.
- Prepared food for high-capacity events to strict schedules.
- Mastered skills across various kitchen roles, providing support in alternative positions during staff absences.
- Loaded and unloaded silverware and dishes into and from dishwasher.
- Inspected kitchen equipment and tools, promptly reporting malfunctions to prevent inefficiencies.
- Stored clean tableware, platters and chaffing dishes in designated areas after each catering event.
- Managed food delivery processes, maintaining efficient storage solutions and meticulous stock rotation to reduce waste.
Housekeeping
Etihad International HospitalityEmirates National School
Abu Dhabi
09.2006 - 01.2021
- Achievements: Employee of the Month (May & June 2018)
- Highlights
- Skilled in a wide range of cleaning with the ability to clean and maintain schools and offices in linewith high quality standards.
senior staff
Etihad Airport Services Catering L.L.CAbu Dhabi International Airport
09.2018 - 07.2020
- Assist to ensure items produced are of sufficient quality to deliver customer satisfaction
- Members relating but not limited to hygiene, productivity
- Ensure hygiene and safety guidelines are follow at all times
- Ensure good communication and handover to peers
- Expertise in food preparation and excellent customer by adhering to quality and food safetystandards.
Kelvin Catering services LLC
Abu Dhabi
03.2017 - 07.2018
- Provides excellent customer service
- Present menu, answer questions and make suggestions regarding food and beverage
- Serve the guest in an accommodating manner
- Adhere to timing standards for products and services.
Education
High School Diploma - ARTS
AGUSAN NATIONAL
BUTUAN CITY,PHILIPPINES 06.1997 - 04.2021
Skills
- Customer Service Skills- Ensure to give good customer service skills in solving customer complain before they become
- Exemplary communication
- Customer service
- Food assembly
- HACCP regulatory knowledge
- Safe food handling
- Problems, ensure that the restaurant is clean, safe and presentable for customers Remind the team members to Greet and
- Assist customers as necessary when another waitress or waiter are busy
- Fast learner, cheerful, with a positive attitude and Open for changes and willing to learn
- Works well under pressure, extensive knowledge of hospitality etiquette and food service industry, detail oriented, strong time
- Management skills and knowledge of food safety
- Hospitality expertise
Languages
English
Fluent
Bisaya
Fluent
Tagalog
Fluent
Timeline
senior staff
Etihad Airport Services Catering L.L.CAbu Dhabi International Airport
09.2018 - 07.2020
Kelvin Catering services LLC
03.2017 - 07.2018
Housekeeping
Etihad International HospitalityEmirates National School
09.2006 - 01.2021
High School Diploma - ARTS
AGUSAN NATIONAL
06.1997 - 04.2021
Catering Assistant
- Current
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