Reliable sales associate with strengths in inventory management, customer service and communication skills that foster positive client interactions. Friendly, knowledgeable and hard-working team player that demonstrates solid ability to manage transactions and maintain inventory accuracy. Committed to enhancing store performance and delivering exceptional shopping experiences.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work history
Sales representative / Customer care services
AWWAMA CONFECTIONARY AND CHOCOLATE TRADING LLC
Ras Al Khor, UAE
03.2023 - 05.2025
As Sales Representative for AWWAMA CONFECTIONARY AND CHOCOLATE TRADING LLC, I was dedicated to providing exceptional customer care services. strengths included:
Presented latest sweets, chocolate, candies and toys to prospective buyers.
Produced sales and performance reports and delivered to senior management.
Contributed to sales targets through active promotion of new sweets and candies.
Fostered strong customer relationships through exceptional services.
Coordinated with logistics team for timely product deliveries, ensuring customer satisfaction.
Resolved customer concerns promptly to maintain satisfaction.
Collected and processed payments.
Adapted sales techniques to specific clients and promoted products based on individualised client tastes.
Generated reports on sales, provided relevant information to track sales progress and inform future strategies.
Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
Waitress
FRANGO CAFFESSERIE
Kampala, Uganda
01.2021 - 01.2023
As a Waitress at FRANGO CAFFESSERIE in ARENA MALL KAMPALA UGANDA, I committed to providing exceptional customer service while executing my duties with efficiency and professionalism.
Experienced in taking orders and delivering food and beverages in a timely manner
Skilled in multi-tasking and managing high-volume establishment
Friendly and personable, able to create a welcoming atmosphere for guests
Associate Administrator Production at Iffco Group Seville Chocolate LLC. BR.Associate Administrator Production at Iffco Group Seville Chocolate LLC. BR.